Product Ops Manager- Sustainability services, EU Marketplace

Amazon EU SARL (UK Branch) is seeking a Product Ops Manager for Sustainability services in London. The role involves ensuring compliance for Sellers under Extended Producer Responsibility (EPR) in the EU. Key responsibilities include designing monitoring mechanisms, improving seller experience, and collaborating with various stakeholders. Candidates should have a bachelor's degree or relevant experience in sales, marketing, or e-commerce. Amazon values diversity and offers equal opportunities.
- Bachelor's degree or equivalent, or experience in sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent

The Amazon Marketplace is a critical part of the Amazon ecosystem which offers millions of sellers the opportunity to build and grow their business using Amazon’s reach and expertise. Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering the Earth’s largest selection and lowest prices. In our vision to build a global marketplace, we will enable Sellers to list, make their selection available to customers globally while optimizing their inventory placement across multiple countries.
EPR Services on Amazon aims to dramatically transform the way Sellers can fulfil their Extended Producer Responsibility (EPR) compliance obligations in the EU, in order to keep selling on Amazon. EPR is an environmental policy that makes Sellers who first places a product subject to EPR requirements in a country responsible for the entire life cycle of the products that they introduce on the market, from their design until the end of life.
As a Product Ops Manager on the team, you will help us set up the product operations needed to ensure compliance reporting and payments for our Sellers. The role will involve working with product, tech, business, legal, compliance authorities and fees stakeholders.
Key job responsibilities
- Design, implement, and own mechanisms to monitor seller journey and interaction with our product to ensure delivery on metrics, goals, and team projects.
- Work closely with product team and key stakeholders to conceptualize and implement key features and processes for improving seller experience and achieving business goals.
- Actively seek ways to improve product related process efficiencies and effectiveness.
- Proactively identify gaps or blockers to seller experience, propose solutions, and drive implementation across partner teams.
- Communicate updates on key strategic programs and metrics to leaders and stakeholders
• Experience working with legal, product, and internal business owners to reach mutually beneficial agreements

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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