Product Manager, and Portfolios

The U.S. Green Building Council is hiring a Senior Product Manager for Performance and Portfolios in Dearing, KS. This role involves managing the lifecycle of products focused on building performance and sustainability, conducting market research, and collaborating across departments. Responsibilities include product development, delivery, evaluation, and optimization to enhance customer value and market impact. The position is based on-site in Dearing, Kansas.
Position: Product Manager, Performance and Portfolios
Location: Dearing
The U.S. Green Building Council (USGBC) is a global, nonprofit organization based in Washington, D.C., working to improve environmental sustainability, human health, and resilience in the built environment through its programs and rating systems including LEED. Today, people in over 150 countries and territories live, work, and learn in LEED certified buildings, communities, and cities that protect health, climate, and natural resources, and enhance quality of life.

Green Business Certification Inc. (GBCI) is the premier certification body responsible for global delivery and quality oversight of green building and green business sustainability standards. Its integrated team of green building specialists administers credentials and certifications for the U.S. Green Building Council (LEED), the International WELL Building Institute (WELL Building Standard), International Finance Corporation (EDGE), PEER, SITES, TRUE Zero Waste, and IREE.

USGBC is currently seeking a Senior Product Manager. This role is focused on driving the development and delivery of USGBC/GBCI products and services focused on building performance and advancing large scale decarbonization and other sustainability improvements for organizations and their real estate portfolios. Responsibilities include managing the full lifecycle of assigned products, including product discovery, development, delivery, and optimization. This includes driving integration and continuous improvement of digital performance tools and portfolio-level offerings across many different departments to create customer value, strengthen USGBC/GBCI products and services, and increase market impact.

Specific Responsibilities:

Market Intelligence & Positioning Develop a deep understanding of customer needs and pain points. Conduct market research, monitor and analyze market trends, and map competitive landscape to inform product design, new service offerings, and overall product strategy. Create and maintain product management documentation, including target customer, value proposition, product differentiation, and more. Work closely with market facing staff to create messaging that effectively positions products and services for target markets.

Product Development & Delivery Create and actively manage a comprehensive product plan and roadmap for assigned product(s)
Coordinate internal and external resources to ensure execution of the product plan Collect, review, and prioritize customer, staff, and market requirements

Act as a user advocate representing customer goals and challenges

Collaborate closely across departments to implement effective planning, development, testing, release, maintenance, and promotion of assigned products

Ensure alignment between various performance tools and products to provide a cohesive and high-value user experience

Product Evaluation & Optimization Monitor and analyze product data to identify opportunities to increase revenue, market impact, and customer satisfaction

Provide innovative solutions across assigned products to meet market needs

Lead integration efforts of building and portfolio performance products within all business processes and systems

Define, monitor, analyze, and report on KPIs for assigned product(s)
Develop sales enablement resources and inform go-to-market strategies

Contribute to the development of a cohesive and strategic product portfolio aligned with market needs and USGBC strategic imperatives Leadership &

Collaboration:

Manage interns, one or more junior staff members and supervise contractors as needed

Engage with internal team members and external stakeholders to drive product success

Foster a collaborative and inclusive organization culture in which staff respect each other, act with integrity, honor collaboration, and embrace continuous improvement

Mentor and coach junior team members to support their professional development

Required Qualifications:

Bachelor's degree 7-10 years of relevant experience, including 5 years of product management experience with a focus on green building, commercial real estate, ESG, or equivalent areas

Familiarity with various sustainability standards and frameworks including but not limited to LEED, WELL, GRESB, TCFD, GRI, SBTi, etc. Proven track record of successfully managing the full lifecycle of products from concept to delivery Experience managing software as a service (SaaS) products and services relevant to the green building industry Strong leadership and collaboration skills, with the ability to effectively engage with internal and external stakeholders Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making Familiarity with USGBC and GBCI mission, and stakeholders

Preferred Qualifications:

Advanced degree preferred Comprehensive knowledge of portfolio scale sustainability strategies, organizational sustainability commitments, and associated reporting mechanisms LEED GA or AP accreditation Other

Required Skills:

Demonstrated ability to effectively…