People & Culture Coordinator

Crystalbrook Collection is seeking a People & Culture Coordinator in Sydney, NSW. The role involves supporting workforce functions like onboarding, recruitment, and employee wellbeing. Ideal candidates are passionate about hospitality and have strong communication skills. Benefits include discounts, extra leave, and a supportive work environment. Applicants must be eligible to work in Australia, as sponsorship is not available.
At Crystalbrook Collection, we do things differently. Driven by our mission to harness the spirit of wonder, we embrace responsible luxury with positivity, creativity, and fun, delivering locally unique hospitality experiences for our community. We're not just another hotel group — we're a bold, sustainably minded collection that puts people and place at the heart of everything we do. Guided by our values — We are Customer Obsessed, We are Collaborators, and We are Courageous — we’re passionate about creating extraordinary experiences for our guests and employees and shaping a new era of hospitality.

The Role:

Are you a thoughtful, enthusiastic, people-focused individual with a passion for the hospitality industry and a budding interest in all things People and Culture? If so, this might be the perfect fit for you! We are looking for a dynamic and empathic team player to join us. You will help drive the culture by supporting key workforce functions, including employee onboarding, Rewards and Recognition, Recruitment, and Health and Wellbeing.

About You:

You could be just who we are looking for if you can bring most (or all!) of the following to the table:
• A genuine passion for building a career in People and Culture (or Human Resources as sometimes known)
• Current enrolment in or prior studies related to the profession
• Exceptional written and verbal communication skills
• Empathy and the ability to connect with people from all walks of life
• Strong computer literacy and administrative skills
• A trustworthy instinct and a solid moral compass
• Adaptability and a proactive attitude when facing challenges

Important Note:

We are only accepting applications from candidates who are eligible to work in Australia as we are unable to offer sponsorship for this role. Applicants holding short-term visas must commit to a minimum of 12 months.

The Benefits:

You will work with exceptional people in a supportive, diverse and passionate environment and this is a vital position within our team at Crystalbrook Collection. You will enjoy a flexible range of benefits that include:
• A market leading 50% F&B discount across all Venues
• $99 Room rates and a generous friends and family discount
• Lifestyle benefits including extra leave and earth advocacy days
• Green future - we are committed to enhanced sustainability practices
• Dedicated Internal Mobility Programme and reward scheme
• Online learning, career enhancement and development plans
• Personalised employee support network
• Regular service recognition and team events

If this sounds like the perfect fit for you, we’d love to hear from you!

Crystalbrook Collection is an award-winning hotel development and management company, proudly showcasing Australia's newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded. In just seven years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra, along with ambitions for further expansion both in Australia and Internationally.

Our environment is dynamic and entrepreneurial, we are focused on crafting exceptional customer experiences that reflect the individuality of people within each of our locations. We are passionate advocates for equality and diversity and welcome individuals to apply through the link provided - we look forward to hearing from you!