Payment Lifecycle Analyst - Cash Operations

JPMorgan Chase is hiring a Payment Lifecycle Analyst for its Cash Operations in Valenzuela, Metro Manila. The role involves processing transactions, ensuring accuracy, and managing operational risks. Candidates should have a degree in finance or related fields and at least 5 years of experience in cash operations or payments processing. Strong analytical, project management, and communication skills are essential. This position is not remote.
JPMorgan Chase is a leading global financial services firm with assets of $1.1 trillion and operations in more than 50 countries. The firm is a leader in investment banking, financial services for consumers and businesses, financial transaction processing, asset and wealth management, and private equity. Under the JPMorgan, Chase and Bank One brands, the firm serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government

As a Payment Lifecycle Analyst within Asia Core Cash Operations, you will be directly responsible for the daily operations, including transaction processing - payments and receivable; ecommerce payments. Asia Core Cash Operations is responsible for completing fund transfer requests/payments received from our clients both financial & non-financial institutions.

Job Responsibilities::
• Process electronic, manual transactions and reconciliations.
• Monitor and ensure timely and accurate processing of transactions, in accordance with established policies and procedures.
• Implement and maintain robust controls and procedures to mitigate operational risks, prevent errors.
• Manage timely mail correspondence with internal and external clients.
• Collaborate with cross-functional teams, including Tech, Relationship Manager, Treasury for efficiency and effectiveness in day to day operations
• Follow escalations matrix for identified issues.
• Assist in issue resolution and providing incident report in case of errors.
• Identify training and development needs for team members to enhance their skills and capabilities.
• Manage Cross training across multiple processes.
• Perform product verification tests (PVTs)
• Manage and monitor assigned projects for process improvements

Required qualifications, skills and capabilities:
• Bachelor's/ Post Graduate degree in finance, accounting, business, or related field.
• Minimum of 5 years of experience in cash operations, payments processing, or financial services.
• Strong knowledge of payment processes, payment systems, and regulatory requirements in the APAC region.
• Working knowledge of various aspects of International Payment Processing Operations.
• Working/Expert Knowledge of SWIFT / ISO & international payment conventions & practices is a must.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong project management, and analytical skills.
• Effective communication and interpersonal skills, with the ability to collaborate with diverse stakeholders at all levels.
• Demonstrated ability to drive process improvements, optimize operational efficiency, and ensure adherence to compliance standards.
• Strong organizational and prioritization skills, detail-oriented, and strong interpersonal skills
• Fluent written and verbal communication skills in English

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.