Operations Coordinator

NH LAKES is seeking an Operations Coordinator in Concord, NH, for a full-time, on-site role. Responsibilities include bookkeeping, HR support, donor communications, and general administrative tasks. The position requires attention to detail, strong communication skills, and proficiency in Microsoft Office. A bachelor's degree and at least one year of administrative experience are preferred. The role offers opportunities for growth and a comprehensive benefits package.
ABOUT THE ROLE

Are you a detail-oriented, proactive professional who enjoys keeping an organization running smoothly? Do you want to contribute to meaningful work that benefits New Hampshire? Join NH LAKES as our Operations Coordinator!

In this full-time, on-site role, you’ll support key administrative functions—from bookkeeping and HR to donor communications and program operations. Reporting across departments, you’ll help ensure smooth daily business and financial operations while advancing our mission to restore and preserve New Hampshire’s 1,000 lakes.

This year-round, hourly position offers opportunities for growth and a comprehensive benefits package.

WHAT YOU'LL DO

Bookkeeping & Payroll

● Process accounts payable/receivable transactions and bank deposits

● Administer bi-weekly payroll

● Support time tracking and seasonal payroll systems

Human Resources & Team Support

● Assist with employee onboarding/offboarding and benefits coordination

● Provide administrative support to our seasonal Lake Host Team

Fund Development Support

● Make donor thank-you calls

● Ensure donor thank you letters and welcome packets get out in a timely manner

● Assist with gift processing

Office & Administrative Support

● Manage incoming/outgoing mail and online orders

● Coordinate office maintenance and vendor relationships

● Maintain inventory and order office supplies

● Keep shared spaces tidy and professional

WHAT WE'RE LOOKING FOR

At NH LAKES, we value dedication, adaptability, and a passion for our mission. We welcome applicants from all backgrounds, even if you don’t meet every qualification.

Knowledge, Skills & Abilities

● Strong customer service focus and attention to detail

● Excellent written, verbal, and phone communication skills

● Proficiency in Microsoft Office and Google Workspace

● Experience with data entry, recordkeeping, and time management

● Ability to thrive in a collaborative, fast-paced, small office environment

● Positive, team-oriented, problem-solving mindset

● Willingness to take initiative and calculated risks

MINIMUM QUALIFICATIONS

● Bachelor's degree or equivalent in operations, business, or related field

● At least 1 year in administration, operations, or project support (nonprofit experience a plus)

● Experience with QuickBooks Online or willingness to learn

● Interest in nonprofit work encouraged

● Valid driver's license and access to reliable transportation

For the full position description, visit: nhlakes.org/join-our-team.

Compensation & Benefits

Starting Pay: Ranges from $21 to $25 an hour. Compensation is commensurate with experience. This is an hourly position subject to the Fair Labor Standards Act.

Benefits Package Includes:

Paid Time Off: 13 paid holidays per year, 15 vacation days (year one), 12 sick days, paid parental leave, paid leave for voting

Health Benefit (choose one):
• Health Reimbursement Arrangement (HRA) – Tax-free reimbursements for medical insurance premiums and qualified medical expenses, currently up to $9,575/year
• Taxable Health Stipend currently at $9,575/year paid bi-weekly

Retirement: SIMPLE IRA plan with up to 3% salary match

Additional Benefits: Life, Short-Term Disability, and AD&D insurance; professional development opportunities; mileage reimbursement for work travel; cell phone stipend; dog-friendly office environment

WHY JOIN NH LAKES?

The NH LAKES Team is for you if you value environmental conservation and enjoy contributing to efficient, mission-driven work. NH LAKES is the only statewide nonprofit dedicated to restoring and preserving the health of New Hampshire’s 1,000 lakes. We offer a collaborative and supportive work culture where every team member plays a vital role in creating a lasting impact on the environment and local communities.

TO APPLY

Email your cover letter and resume to Andrea LaMoreaux, NH LAKES President, at alamoreaux@nhlakes.org with the subject line “Operations Coordinator Application.”

Applications will be reviewed beginning June 25, 2025, and will be accepted until the position is filled.

The anticipated start date of this position is September 15, 2025.

NH LAKES is committed to diversity, equity, and inclusion and encourages individuals of all backgrounds to apply.

Learn more at nhlakes.org.