O & M Account Manager

Renewable Solar is seeking an O&M Account Manager in Hanford, CA, to enhance their O&M services into a profit center while managing customer relationships. The role involves account and project management, requiring 2+ years of solar experience. Responsibilities include customer engagement, invoicing, and overseeing special projects. The position offers a salary of $65k-$85k, benefits including health insurance, and potential for growth within the company.
• Intro: Renewable Solar Inc is a rapidly growing Solar PV Engineering, Construction and Procurement (ECP) company, currently managing a portfolio of over 200 ongoing PV solar projects valued in excess of $300M with a staff of roughly 150 personnel. The O&M Account Manager position is intended to help grow O&M into a profit center, ensuring customers are provided with a full suite of RSI monitoring, maintenance and repair options after the build.
• Position Overview: The O&M Account Manager acts as the primary interface for RSI’s existing customer base, ensuring our customers are taken care of. The Account Manager will ensure customers are aware of O&M reimbursable service packages, to include monitoring and maintenance after the initial contract period, extended warranties, billing analysis, re-powers, retrofits, capturing WREGIS renewable energy credits. The Account Manager does not need to be an expert in these areas but must understand them well enough to ensure our customers are aware of their options.
• Responsibilities: As an O&M Account Manager, this person will provide:
• Account Management (Primary): Work with existing customer base to determine customer needs, periodically “checking in” to ensure they are taken care of. The Account Manager would handle invoicing for any reimbursable work performed for those clients, to include managing any re-ups after their initial O&M period has expired.
• Project Management (Secondary): O&M Account Manager may act as RSI Project Manager for O&M special projects, to include scheduling work, tracking of milestones, invoicing, and project close out.
• Requirements: The ideal candidate has 2+ years of solar experience. Candidates must be familiar with solar life cycle from contract sale through engineering, project management, construction and O&M services.
• Tools: The Account Manager will be using Job Nimbus, Monday.com, Also Energy, Solar Edge, Microsoft Office on a routine basis.
• Supervisory Controls: This is a non-supervisory position. This position reports to the Director of O&M. Expectation is 40-45 hour work week, typically Monday through Friday from 8AM-4PM with minimal OT or weekend work expected.
• Compensation: This is a salary position, range at $65k-$85k depending on experience and qualifications. Package includes 5% 401k match and employer sponsored health/vision/dental and life insurance options. Two weeks PTO, and 1-week sick standard.
• Evaluation Factors: Performance will be evaluated based on ability to retain existing O&M customer base, revenue growth and client satisfaction.
• Future Growth: Potential to grow into full time O&M Sales or O&M Project Manager within 1 year depending on performance in role as an Account Manager and aptitude for growth.
• Conditions of Employment: Other conditions as outlined in the RSI employee handbook.