Mobile Solar Installation Technician, Lagos State (Nigeria)

Sun King is hiring a Mobile Solar Installation Technician in Lagos, Nigeria. The role involves installing, troubleshooting, and maintaining solar inverter systems, ensuring customer satisfaction and compliance with technical standards. Responsibilities include performance monitoring, conducting installation audits, managing installer networks, and reporting service activities. Candidates should have a degree in engineering, 4+ years of experience in solar inverter installation, and strong communication skills.
### Description
• Location :* Lagos State
• *About the Role:

Sun King is seeking a highly skilled and motivated Mobile Installation Technician to serve as the key technical expert for solar inverters within an assigned region. This role is central to ensuring exceptional end-to-end service delivery and immediate customer satisfaction.

### What you would be expected to do
• *Technical Service Delivery & Customer Satisfaction:**
• Execute high-quality installation, commissioning, troubleshooting, and repair of Sun King solar inverter systems for customers within the assigned zone or region.
• Follow company technical standards, safety protocols, and service level contracts for all field activities.
• Serve as the main technical contact for complex customer issues, ensuring timely and effective resolution to maintain strong customer satisfaction.
• Maintain a professional demeanour and positively represent the brand during all customer engagements.
• *System Performance Monitoring & Proactive Maintenance:
• Utilise remote monitoring platforms to track the performance and condition of installed solar inverter systems within the zone.
• Evaluate performance data to identify systems that require attention, diagnose potential issues remotely, and initiate proactive maintenance visits to prevent failures.
• *Quality Assurance via Installation Audits:
• Conduct routine remote and on-site audits of installations completed by internal teams and third-party installers.
• Review installations against Sun King’s quality checklists, ensuring adherence to technical, safety, and customer service standards.
• Provide constructive feedback and corrective action plans based on audit outcomes, and follow up to ensure issues are addressed.
• *Installer Network Management & Development:**
• Identify, onboard, and train third-party installers to expand service coverage within the assigned zone.
• Deliver regular technical training and performance reviews for partner installers, using audit insights to guide development.
• *Operational Excellence & Reporting:
• Accurately document all service activities, audit results, and spare parts utilisation using company systems.
• Submit detailed periodic reports to the After-Sales Manager covering service trends, system performance, audit findings, and installer performance.
• Manage the inventory of spare parts, tools, and equipment within the zone.
• *Safety & Compliance:**
• Promote a strong culture of safety, ensuring all personal and partner activities comply with Sun King’s health, safety, and environmental policies.

### You might be a strong candidate if you
• A degree in engineering or another relevant discipline.
• 4+ years of experience in Solar inverter installation.
• Strong knowledge of solar inverter systems, including installation, troubleshooting, and maintenance processes.
• Solid awareness of solar PV systems, electrical wiring standards, and power electronics.
• Proficiency in diagnostic tools, software, and remote monitoring platforms.
• Excellent verbal and written communication skills, with the ability to simplify information and communicate effectively with diverse audiences to achieve results.
• Dedication to delivering high-quality customer service and resolving technical issues.
• Ability to remain calm and composed under pressure.
• Strong efficiency, organisational skills, and attention to detail.

### What Sun King Offers
• Professional growth in a dynamic, rapidly expanding, high-social-impact industry
• An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.

### About Sun King

Sun King is the world’s leading off-grid solar energy company, combining cutting-edge product design, fintech, and field operations to deliver energy access for the 1.8 billion people who live without an affordable and reliable electric-grid connection.

Sun King has built a new kind of energy utility: distributed, green, customer-centric, and affordable. We bring clean, reliable, decentralized energy directly into people’s lives — from solar kits that provide first-time energy access to multi-kilowatt systems that serve both off-grid users and grid-connected customers powering larger homes, schools, hospitals, farms, offices, and light manufact