Mobile Service Technician

Tesla is hiring a Mobile Service Technician in Dallas, TX, responsible for performing diagnostic and repair work on Tesla products. The role involves collaboration with a team to enhance service efficiency and includes vehicle cleaning and detailing. Technicians will utilize high-quality tools and a company laptop for diagnostics. Key qualifications include adaptability to new technologies, safety awareness, and a valid driver's license. Benefits include health insurance and 401(k) matching.
About the position

As a Mobile Service Technician at Tesla, you will play a crucial role in our mission to accelerate the world's transition to sustainable energy. This position is not just about performing repairs; it is about being part of a global team that is dedicated to delivering exceptional service and innovative solutions. You will work closely with some of the brightest technicians and engineers in the automotive industry, engaging with cutting-edge technology and the most advanced electric vehicles currently in production. Your expertise will be essential in enhancing our service processes and ensuring that our customers receive the highest quality of service. In this role, you will execute both basic and advanced diagnostic and repair work on all Tesla products. Collaboration is key, as you will work with your team members to maximize repair efficiency and ensure exceptional product delivery, which includes vehicle cleaning and detailing. You will operate a variety of high-quality hand, power, and shop tools, and utilize a company-supplied laptop for diagnostics and online training. Accurate documentation of repairs is critical, as is the inspection and maintenance of shop equipment, with requests for replacements as necessary. Your feedback will be invaluable to Tesla's design and engineering teams, helping to continuously enhance repair procedures and products. We expect you to maintain a collaborative, inclusive, and respectful attitude in a dynamic environment, contributing positively to the team culture.

Responsibilities
• Execute both basic and advanced diagnostic and repair work on all Tesla products.
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• Collaborate with team members to maximize repair efficiency and ensure exceptional product delivery, including vehicle cleaning and detailing.
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• Operate a variety of high-quality hand, power, and shop tools.
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• Utilize a company-supplied laptop for diagnostics and online training.
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• Accurately document repairs and inspect and maintain shop equipment, requesting replacements as necessary.
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• Provide direct feedback to Tesla's design and engineering teams to continuously enhance repair procedures and products.
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• Maintain a collaborative, inclusive, and respectful attitude in a dynamic environment.

Requirements
• Proven ability to adapt to new technologies and innovate.
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• Ability to follow instructions attentively and effectively manage multiple priorities to meet deadlines.
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• Section 609 Refrigerant handling certification, preferred.
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• Evidence of a 'safety first' attitude.
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• Basic command of the English language.
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• Proficiency in fundamental computer skills, including web browsing and standard applications such as Excel and Word.
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• Valid driver's license required.

Nice-to-haves
• Experience in Microsoft Excel.

Benefits
• 401(k) matching
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• AD&D insurance
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• Benefits from day one
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• Commuter assistance
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• Dental insurance
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• Disability insurance
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• Employee assistance program
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• Aetna PPO and HSA plans with $0 payroll deduction
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• Family-building, fertility, adoption and surrogacy benefits
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• Vision plans with options for $0 paycheck contribution
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• Company Paid HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
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• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
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• LGBTQ+ care concierge services
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• Employee Stock Purchase Plans
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• Company paid Basic Life, AD&D, short-term and long-term disability insurance
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• Sick and Vacation time (Flex time for salary positions)
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• Paid Holidays
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• Back-up childcare and parenting support resources
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• Voluntary benefits including critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
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• Weight Loss and Tobacco Cessation Programs
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• Tesla Babies program
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• Employee discounts and perks program