Mid Market Account Manager

Sustainable Energy First is seeking a Mid Market Account Manager in Lytham St Annes, UK. The role involves managing client relationships, ensuring customer satisfaction, and driving profitability through effective account management. Candidates should have sales experience, negotiation skills, and knowledge of the UK energy market. The position offers a salary of up to £26k plus commission, with hybrid working requiring 2 days in the office each week.
In this pivotal role, you'll be the driving force behind our mission to cultivate and nurture a portfolio of lucrative clientele. Using effective telephony-based Account Management techniques, you'll build strong relationships with our customers, ensuring their needs are met while driving profitability for our organisation. Join us in maximising customer satisfaction and business success through proactive and strategic account management.

Requirements

•A good track record of working in a sales and account management environment

•Good negotiation and influencing skills

•Good communication skills, written and verbal

•Proficient user of Microsoft Office applications

•Experienced user of the CRM system and Salesforce

•Commercial approach when making decisions

•Good problem-solving and numerical skills

•Able to work as a team and individually

•A good understanding of the UK energy markets (trends in pricing / market movement etc)

•General knowledge of individual proposition offerings from energy suppliers, therefore demonstrating strong commercial acumen.

•Ability to analyse and review large data sets quickly and effectively- quickly establishing any anomalies and the best proposition for the customer

Other information

💰 Salary up to £26k per annum with generous commission structure

🏖 Starting at 25 days holiday plus bank holidays

🏠 Hybrid and flexible working - you MUST be able to work from our Lytham office 2 days per week

🛍 Benefits platform – gym membership, retail discounts and many more

🌟 And much more……