Manager, Infrastructure & Application Disaster Resiliency

The Manager, Infrastructure & Application Disaster Resiliency at Royal Bank of Canada in Calgary, AB, is responsible for developing business continuity and disaster recovery plans, overseeing testing and emergency response, and leading crisis management efforts. The role requires collaboration with various stakeholders to assess and improve disaster readiness architecture and processes. Candidates should have a relevant degree and experience in IT, with strong communication and planning skills.
Job Summary

Job Description

What is the opportunity?

The role will join our Global Infrastructure business developing business continuity and disaster recovery plans; oversees testing, emergency response, and recovery. Providing support for the development and delivery of training on business continuity. Leading business recovery, crisis management, emergency management, contingency planning and disaster-preparedness planning. Providing support and expertise during live events.

What will you do?
• Partner with Application and Infrastructure Development Leads, Architects, Custodians & Leaders to challenge DR solutions, build E2E resilient plans for IT teams (BIA, AIA, BCP to DR of the team requirements and the solutions they maintain)
• Work with application/business leads to understand how a complete business process is supported by applications and their dependencies.
• Consult with Application and infrastructure Architects & Custodians, prior to implementation, to identify E2E DR architecture changes and to determine if there are impacts to other parts of the solution
• Review and manage existing disaster readiness architecture and E2E plans to assess feasibility and ongoing manageability and identifying weaknesses throughout entire process.
• Consulting with business/project leaders, discover challenges and opportunities within identified strategies and identify key technical risk areas requiring solutions to address business challenges
• Lead the various stakeholders so that they are able together to design, / modify solutions including supportive applications (e.g., assessing security, RTB technology) to ensure risk appetite and overall fit within RBC T&O Disaster Readiness strategy
• Assist in orchestrating Disaster using standard testing, automation and quality engineering practices & coordinate IT global testing, regulatory and vendor testing when needed
• Assess current road maps against current application/technology, potential impacts of industry best practices and make recommendations to mitigate any potential disaster readiness gaps

What do you need to succeed?
• Ability to drive transformation by continuously looking for ways to automate existing processes and bringing ideas to the larger team
• Ability to interact and build relationships at all levels of the organization.
• Experience developing enterprise application solutions and understanding architecture approaches.
• Exercise Planning, Execution, Issue Management, Closure and Reporting & documentation of events/processes
• Exceptional communication skills and confidence to engage, challenge and/or make presentations with stakeholders who may have little to expert technical knowledge
• Understands all facets of solutions, from initiation, building, testing to implementation.
• Understand how to work in a matrix organization in order to truly provide an E2E resiliency view
• Weekend and afterhours work expected through the year. The team is responsible for all RBC data centers globally and hence you will be expected to coordinate with Application & support teams in different time zones (including Europe, USA, Caribbean/Latin America & Asia.

Must Have
• University Degree in a relevant or applicable field
• Solid experience in an information technology role
• Application technical knowledge with expertise
• Stakeholder management in a large organization
• Experience in communicating with all levels of an organization in a variety of mediums.
• Ability to participate in ensuring the team has open safe spaces to have diverse and honest conversation, and continually apply a growth mindset within themselves and the team.

Nice to Have
• CBCP/CBCI Certification (or equivalent)
• Working with financial institutions.
• Change Management

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work

Agency Notice

RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.

Job Skills
Accountability, Availability Management, Business Continuity and Disaster Recovery (BCDR), Business Oriented, Communication, Conflict Management, Critical Thinking, Decision Making, Emerging Technologies, IT Innovation, Optimization Models, Personal Initiative, Simplification, Strategic Thinking

Additional Job Details

Address:

12 SMITHFIELD STREET:LONDON

City:

London

Country:

United Kingdom

Work hours/week:

35

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-03-06

Application Deadline:

2025-03-17

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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