Manager – Conservation

The Manager – Conservation at San Antonio Water System oversees outdoor conservation initiatives and policy management, including residential and commercial consultations, education programs, and rebate initiatives. This role involves supervising staff, developing policies, managing resources, and collaborating with other managers to achieve conservation goals. The position requires effective public relations and compliance with regulations related to water usage.
The Manager – Conservation that is responsible for Outdoor Conservation Initiatives and Conservation Policy Management. Some of the programs and staff under this position include: Conservation Consultations for Residential Customers, Commercial Consultations, Residential Customer Education & Outreach Initiatives, Contracts with Education Partner Organizations, the WaterSaver Landscape Coupon Program, the Outdoor Living Rebate, the Smart Controller Rebates for Commercial and Residential Customers, the GardenStyleSA.com website, the GardenStyleSA.com weekly e-newsletter, and on-line education initiatives such as webinars and on-line courses currently in development. This position will become the SAWS lead on issues pertaining to state, local and SAWS regulations that pertain to water usage and will address policy questions as well as initiatives to update local ordinance and utility service regulations. Supervises planners and field staff engaged in the implementation and development of outdoor conservation programs to support the Company mission, including project management, budgeting, long-range planning, public participation, customer development, policy development and coordination, and resource allocation. Helps ensure employees obtain appropriate licenses and keep up with required CEU credentials. Works collaboratively with two other Conservation Managers and the Vice President of Conservation to set long-term and annual goals and evaluate progress on meeting goals.

ESSENTIAL FUNCTIONS

All Specialties
• Supervises, selects, develops, trains, and evaluates personnel.
• Develops, recommends, and implements division policies and procedures.
• Develops measures to analyze and improve division’s overall efficiency.
• Forecasts, allocates, and monitors human, physical, and financial resources for the assigned area.
• Develops and participates in conceptual planning efforts.
• Presents technical and non-technical program information to a variety of audiences.
• Utilizes team building and consensus building skills to facilitate public participation and involvement.
• Establishes and maintains effective working relationships and public relations.
• Performs other duties as assigned.

Conservation
• Leads the effort to create and market cutting-edge water conservation programs in program areas that address outdoor uses of water for commercial and residential customers.
• Oversees and implements an efficient program management structure and decision-support system through analysis of customer data, program participation, and program impacts, while coordinating and integrating input from advisory groups, customers, internal department, and industry stakeholders.
• Develops and deploys resources needed to conduct education and outreach activities in effort to develop and maintain relationships with industry stakeholders. This may include development of sophisticated communication strategies, conference participation, serving as primary liaison with professional associations, and demonstration project development, among other activities.
• Ensures program implementation and reporting is completed in compliance with applicable municipal, state, and federal regulation.
• Resolves policy concerns regarding costumer eligibility for program participation, rebate levels, and ordinance enforcement. If necessary, recommends adjustments in policies for conservation programs to the Vice President – Conservation.

DECISION MAKING
• Directly supervises 5-25 employees.
• Works under limited supervision and guidance.

MINIMUM REQUIREMENTS
• Bachelor’s Degree from an institution accredited by a recognized accrediting agency in Environmental Management, Urban Planning, Public or Business Administration, Engineering, Natural Sciences, Information Systems, Geography, or applicable related field.
• Six years’ experience, including three years of supervising personnel in utility or municipal planning, conservation, and/or GIS and CADD mapping systems.
• Professional certifications in related field.
• Valid Class “C” Texas Driver’s License.

MINIMUM REQUIREMENTS

All Specialties
• Supervises, selects, develops, trains and evaluates personnel.
• Contacts with internal and external customers, partners, and stakeholders.
• Communicates effectively, verbally and in writing.

PHYSICAL DEMANDS AND WORKING CONDITIONS

Working conditions are primarily in an office environment and performs occasional to field visits. Operates a company vehicle on an occasional basis.