MANAGER OF ENVIRONMENTAL SERVICES

The Manager of Environmental Services at Cook County Health in Springfield, IL, oversees housekeeping and custodial operations, ensuring compliance with safety and quality standards. Responsibilities include managing staff training, conducting facility inspections, participating in collective bargaining, and handling disciplinary actions. The role requires independent judgment in staffing decisions and collaboration with labor relations. This position is exempt from Career Service under CCHHS Personnel Rules.
The final salary and offer components are subject to additional approvals based on Cook County Health (CCH) policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at CCH. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

Job Summary
The Manager of Environmental Services is responsible for managing and training the Department of Environmental Services for the facilities supporting Cook County Health & Hospitals System
(CCHHS). Serves as a resource to staff ensuring consistent training practices are align with operational expectations. Conducts routine facility inspections to ensure total quality management in operations and creates a report to provide feedback to staff. Ensures compliance with infection prevention, safety, Occupational Health and Safety Administration (OSHA}, Joint Commission, and regulatory standards
This position is exempt from Career Service under the CCHHS Personnel Rules.
General Administrative Responsibilities
Collective Bargaining
• Review applicable Collective Bargaining Agreements and consult with Labor Relations to generate management proposals
• Participate in collective bargaining negotiations, caucus discussions and working meeting

Discipline
• Document, recommend and effectuate discipline at all levels
• Work closely with labor relations and/or labor counsel to effectuate and enforce applicable Collective Bargaining Agreements
• Initiate, authorize and complete disciplinary action pursuant to CCHHS system rules, policies, procedures and provision of applicable collective bargaining agreements

Supervision
• Direct and effectuate CCHHS management policies practices
• Access and proficiently navigate CCHHS records system to obtain and review information necessary to execute provisions of applicable collective bargaining agreement

Management
• Contribute to the management of CCHHS staff and CHHSS' systemic development and success
• Discuss and develop CCHHS system policy and procedure
• Consistently use independent judgment to identify operational staffing issues and needs and perform the following functions as necessary; hire. transfer, suspend, layoff, recall, promote, discharge, assign, direct or discipline employees pursuant to applicable Collective Bargaining Agreements
• Work with Labor Relations to discern past practice when necessary

Typical Duties
• Manages and leads the day-to-day operations of housekeeping and custodial services
• Oversees the work of outside venders and contractors
• Works to control the quality and timeliness of daily assignment and work orders; addresses any issues or concerns raised as a result of incompletion
• Maintains and updates staffing schedules, including monitoring time-off requests
• Interviews, hires, and trains new staff members
• Conducts employee performance evaluations and takes disciplinary action as needed in accordance to CCHHS policy and procedures
• Maintains, implements, and enforces sanitary, safety conditions, and training to adhere to auditing procedures and statutory regulations
• Conducts safety training and works with staff to ensure proper safety techniques are enforced on a daily basis
• Guides in-service training and staff enrichment; assists with formulating lesson plans, determining training methods, and developing training strategies
• Ensures compliance with infection prevention, safety, Occupational Health and Safety Administration (OSHA), Joint Commission, and regulatory standards
• Analyzes and prioritizes labor needs and allocates staff as projects dictate
• Implements and maintains environmental services quality standards, policies, and procedures
• Communicates to staff any changes or updates to workplace processes and maintenance schedules
• Monitors inventory levels and submits supply orders for approval on a priority basis
• Evaluates equipment maintenance log, schedules routine service to maintain proper functioning and remain in compliance with quality safety standards
• Participates in budget discussions providing ideas to enhance operations
• Conducts routine facility inspection of building maintenance, housekeeping, and custodial services
• Maintains records, develops reports, and addresses any inefficiencies in departmental operations
• Attends and participates in departmental meetings, as needed

Minimum Qualifications
• High School Diploma (must provide proof at time of interview) with eight (8) years of full-time custodial, housekeeping, or sanitation work experience OR Bachelor's Degree (official transcripts must be provided at time of interview) with four (4) years of full-time custodial, housekeeping, or sanitation work experience is required
• Two (2) years of full-time management or supervisory work experience is required
• One (1) year of full-time building maintenance work experience is required
• Prior full-time work experience utilizing Occupational Health and Safety Administration (OSHA) guidelines in prevention of safety and health hazards (i.e. clean-up a chemical spill using proper gloves and/or mask, using proper lifting methods and support) is required
• MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APLLICATION FILLING

Preferred Qualifications
• Certified Healthcare Environmental Services Professional (CHESP)
• Completion of a Custodial Supervisor Training Course

Knowledge, Skills, Abilities and Other Characteristics
• Knowledge of OSHA, Hazmat, and Health Department regulations, including, but not limited to, local and state regulations, infection control, and safety codes
• Knowledge of safety policies, procedures, and external regulations to handle accidents and/or emergencies
• Knowledge of building and grounds cleaning, maintenance, and safety
• Practical knowledge of day-to-day cleaning in a long-term care facility or related healthcare facility
• Excellent program development, management and leadership skills
• Excellent verbal and written communication skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups
• Demonstrate analytical and organizational, problem-solving, critical thinking and conflict management/resolution skills
• Demonstrate good team building and communication
• Ability to train by presenting concepts and demonstrating tasks
• Ability to prioritize, plan and organize projects and tasks
• Ability to multi-task and meet deadlines in a fast paced and stressful environment
• Ability to maintain a professional demeanor and composure when challenged
• Ability to function autonomously and as a team member in a multidisciplinary team

Benefits Package
• Medical, Dental, and Vision Coverage
• Basic Term Life Insurance
• Pension Plan
• Deferred Compensation Program
• Paid Holidays, Vacation, and Sick Time
• You may also qualify for the Public Service Loan Forgiveness Program (PSLF)
For further information on our excellent benefits package, please click on the following link: http://www.cookcountyrisk.com/
VETERAN PREFERENCE
PLEASE READ
When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service
To take advantage of this preference a Veteran
must:
• Meet the minimum qualifications for the position.
• Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, "Are you a Military Veteran?"
• Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable

OR A copy of a
valid State ID Card or Driver's License which identifies the holder of the ID as a Veteran may also be attached to the application at time of filing.
If items are not attached, you will not be eligible for Veteran Preference
VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER'S LICENSE AT TIME OF INTERVIEW.
MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING.
Degrees awarded outside of the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U.S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview.
COOK COUNTY HEALTH AND HOSPITAL SYSTEMS IS AN EQUAL OPPORTUNITY EMPLOYER