Information Technology Support Specialist

Amphenol RF is seeking an IT Support Specialist to manage computer systems and provide support at their headquarters in Danbury, CT, and associated remote locations. Responsibilities include troubleshooting, user support, hardware installation, and maintaining network security. The role offers a competitive salary, benefits, and opportunities for career growth in a collaborative environment. Familiarity with Windows Server and application software is required.
JOIN OUR TEAM @ AMPHENOL RF, the world's largest manufacturer of coaxial interconnect products for radio frequency, microwave, and data transmission applications, and a proven leader in enabling next-gen technology! Our global team of experienced engineers develops innovative solutions utilizing the most advanced manufacturing technology available, and we specialize in creating custom solutions that meet customer-specific design requirements. With consistent year over year growth, innovative technology, and a team that breeds success, we are always seeking top-tier, high-performing talent to join us! We are headquartered in Danbury, Connecticut, and a division of Amphenol Corporation (NYSE ticker: APH), an industry leader for more than fifty years.

At Amphenol RF, you can expect a competitive salary and comprehensive benefits (medical, dental, vision, matching 401K, FSA, employer-paid life insurance), favorable work/life balance, a generous PTO allowance and paid holidays, an engaging and collaborative work environment, numerous opportunities for career growth, and an entrepreneurial focus that encourages employees to chart their own paths.

We are currently seeking an IT Support Specialist to be responsible for the overall functionality of the computer hardware and software systems and provides support to employees at Amphenol RF headquarters in Danbury, CT and associated remote locations in a timely and professional manner.

Job Description
• Resolves user questions and problems.
• Conduct troubleshooting of workstations and server systems, research and testing of new products and/or software packages, and training of desktop users.
• Provides remote user support and maintenance of computer systems as well as support of print servers, printer maintenance, printer additions, and troubleshooting of print issues.
• Create, update and delete user profiles in Windows Active Directory, Google, various internal systems, mobile phones, conduct new hire orientation, and set up phone extensions.
• Installs new hardware as required to support expanded use. Installs new operating system releases/upgrades. This might include RAM, disk drives, and additional hubs and cabling. Installs new applications and new release of existing software.
• Repair equipment and install/support software.
• Review and approve all computer hardware and peripheral requests throughout Amphenol RF.
• Orders computer hardware and “set up” work stations, including the registration and delegation of users and groups.
• Must be familiar with Windows Server 2012, 2016 and beyond, Windows 10 and beyond with knowledge of application software.
• Monitors Windows server and workstation performance and tune as necessary.
• Monitors network security and tune as necessary.
• Maintain workstation security and backup routines, including virus protection software, software security patching to protect computer hardware, software and its users.
• Maintain network related hardware and software.
• Maintain VMware virtual environment, and email environment.
• Develops and facilitates training programs to insure efficient use of the computer equipment and all application software.
• Process necessary changes to the IP phone system.
• Provide backup support to department and any other duties as assigned.
• Present forward thinking ideas/proposals to the Company.
• Prepare for ongoing backup and disaster recovery planning.

Requirements
• Bachelor’s degree in Computer Science or equivalent education plus a minimum of one (1) to three (3) years of related experience.
• Other requirements as necessary.

Amphenol RF is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.