Information Technology Specialist II

PowerSouth Energy Cooperative is seeking an Information Technology Specialist II in Andalusia, AL. The role involves maintaining and troubleshooting computer systems, assisting users with technology, and ensuring device security. Candidates should have an Associate's degree in IT or three years of relevant experience. Responsibilities include configuring end-user systems, performing systems administration, and managing inventory. PowerSouth values safety and teamwork among its workforce of over 500 employees.
Information Technology Specialist II

PowerSouth Energy Cooperative, headquartered in Andalusia, AL, is a generation and transmission (G&T) electric cooperative serving the wholesale power needs of 20 distribution members - 16 electric cooperatives and four municipal electric systems - in Alabama and northwest Florida. Today, PowerSouth remains a trusted energy provider for our member systems, who serve end-use consumers in 39 counties in Alabama and ten counties in Florida.

PowerSouth's most important asset is a workforce of over 500 men and women at nine PowerSouth locations. Safety is PowerSouth's number one core value, and our employees set the bar for safety excellence and have achieved an impressive safety record.

JOB SUMMARY & MINIMUM QUALIFICATIONS:

The purpose of this position is to provide uninterrupted, full-capacity performance of PowerSouth's computer systems. This includes low user impact servers, appliances, desktops, laptops, printers, scanners, mobile devices, etc. In addition, this position assists users with the use of technology by performing functions such as help desk, trouble-shooter, and trainer, as well as ensures security of end-user devices by proper setup and configuration. This position keeps complete hardware and software inventories to assist with reports and software compliance. This position requires an Associate's degree in Information Technology (Electronics, Computer Science) or a closely related area. In lieu of an Associate's degree, the incumbent must have a minimum of three (3) years of relative experience. The incumbent must have technical knowledge about computer systems, electronic systems, networks, and software applications and must be able to educate others, answer questions, and troubleshoot any related problems about technology-based products and services. The incumbent must have ability to use judgment, discretion, initiative, cooperativeness, and creativity including ability to visualize abstract concepts. This position requires the ability to use various research tools, volt-ohm meter, Network Cable testers, and various power and hand tools (drills, saws, screwdrivers, wrenches, etc.) to repair technology-based problems.

JOB RESPONSIBILITIES:
• Configures, maintains, and troubleshoots end-user computer systems, mobile devices, and peripheral equipment.
• Installs, maintains, and repairs low user impact servers and appliances; performs systems administration tasks related to user account maintenance, disk management, system performance monitoring, and system backups. These systems are used for inventory of active computers, software compliance, and help desk operations.
• Implements security techniques, practices, and methods used to safeguard network and technology device.
• Maintains and organizes warehouse storage for new systems and complete inventory of computer parts in order to provide immediate access to replacement systems and parts.
• Ability to troubleshoot network equipment and interoffice computer wiring system to provide timely availability of network circuits.
• Responsible for ensuring the success of PowerSouth by promoting team work, group goals and objectives, proper communication and cooperation within the department, division, throughout the PowerSouth organization and with member systems.

BENEFITS:
• Medical and Dental Insurance
• Pension Plan funded 100% by the company
• 401(k) Plan with up to 5% employer match
• Group Life Benefits
• Short-Term and Long-Term Disability
• Paid Holidays
• Paid Personal and Sick Leave
• Educational Assistance

Employment is subject to a negative drug screen, background check, and completion of a comprehensive application for employment.

Interested persons who meet the above qualifications may apply on PowerSouth's website at by March 11, 2025.

EOE, including disability/vets