IT Systems Administrator (m/f/x)

Makersite is hiring an IT Systems Administrator to manage onboarding, IT support, asset management, and procurement while ensuring security compliance. The role requires 2-3 years of relevant experience and proficiency in cloud technologies. It offers a competitive salary, 30 days paid time off, and remote-first flexibility, allowing work from anywhere in Germany, with options to collaborate in person at offices in Stuttgart and Berlin.
Location: Berlin

(Hybrid)

Who You’ll Work For:

At Makersite, we're pioneering the future of sustainable product development and digital collaboration. As a leading platform for product lifecycle management (PLM), we empower companies to make smarter, more sustainable decisions across their entire supply chain. Our cutting-edge software enables teams to design, prototype, and manufacture with transparency, efficiency, and responsibility—reducing environmental impact while optimizing performance.

We're a fast-growing, innovative company that thrives on creativity, collaboration, and continuous learning. If you're passionate about technology, sustainability, and creating meaningful impact, we’d love to hear from you. Join us and be a part of shaping the future of manufacturing and product innovation.

Who we're looking for:

We are seeking a proactive IT Systems Administrator to take ownership of our onboarding and offboarding processes and enhance our IT support services. The ideal candidate will manage IT asset provisioning, support internal IT-related issues, and oversee the procurement of IT equipment while ensuring compliance with security standards.

This role is a fixed, permanent position. All successful applicants will need to reside in Berlin with legal working permits or residence permits.

The role:
• Onboarding/Offboarding: Take full ownership of the onboarding and offboarding processes for new and departing employees.
• Technical Support: Provide ongoing technical support, including provisioning of IT resources, managing login access, and addressing other IT-related issues for internal teams.
• IT Asset Management: Manage IT assets and inventory, ensuring accurate records and optimal usage of technology resources.
• Procurement: Oversee the procurement of IT equipment, coordinate delivery, and maintain thorough documentation of all assets.
• Collaboration: Work closely with technically skilled staff to provide effective IT support for complex requirements, prioritizing their needs and reducing unnecessary restrictions.
• Security Compliance: Ensure compliance with IT security standards, frameworks, and policies, particularly ISO 27001-2 and/or ITIL.
• 2-3 years of relevant experience in IT operations or support roles.
• Good understanding of IT security standards, frameworks, and policies (ISO 27001-2 and/or ITIL).
• Proficient in Cloud technologies, including Microsoft Azure and Office 365 (certifications are a plus).
• Experience with Entra (identity access management), GitHub, and Jira is highly valued.
• Awareness of the latest technology trends and applications within the industry.
• Experience working in fast-growing startups; familiarity with enterprise or scale-up environments is a must.
• Must be based in Germany and have experience working within the German market.
• Excellent prioritization skills and the ability to identify and tackle the most critical issues first.
• Residing in and legally permitted to work in Germany.

What We Offer:
• Competitive Salary – We reward your skills and experience with a compensation package that reflects your value.
• 30 Days Paid Time Off – Take the time you need to recharge and maintain a healthy work-life balance.
• Remote-First Flexibility – Work from anywhere in Germany, with the option to collaborate in person at our offices in Stuttgart, Berlin (role dependent).
• Generous Learning & Development Budget – We invest in your growth, providing ample resources for personal and professional development.
• Choose Your Ideal Work Equipment – Whether you prefer Apple or Microsoft, we’ll equip you with the tools you need to excel.

Top Challenges:
• Managing IT support for highly secure data with significant liabilities, including data breaches.
• Providing support to a remote and internationally distributed team, ensuring seamless logistics and communication.
• Enabling technical specialists to work effectively without unnecessary obstacles while addressing their IT needs.
• Operating across global regions, notably with services being provided in North America.

The Experience:
• Purpose-Driven Work – Build something meaningful. Here, you’re not just creating another app; you’re contributing to a transformative vision that you can be proud of.
• Great Colleagues – Join a team that’s open, transparent, and international. We value inclusivity and foster a culture of collaboration and mutual respect.
• Work-Life Balance – As a remote-first company, we trust you to do your best work, your way. You have the flexibility to work when it suits you, ensuring a healthy balance between personal and professional life.
• Pride in Impact – We're already making a significant difference with global, well-known customers who share our vision. Be part of something that matters.
• Stability with Ambition – With realistic growth plans, we’re committed to changing the way things are made—without sacrificing our ambitious goals for innovation and impact.

If you want to find out more about what it’s like to work at Makersite, check out our Careers Page here

Diversity and Inclusion

If you have a medical condition or an individual need for an adjustment to our process, and you believe this may affect your ability to be at your best – please let us know so we can talk about how we can best support you and make any adjustments that may be needed.

At Makersite, we are dedicated to fostering an environment that champions diversity, equity, inclusion, and belonging. We believe that diverse teams drive innovation and success, and we are proud to be an equal opportunity employer. We welcome applicants from all backgrounds and will consider all applications regardless of age, disability, gender identity, marital status, pregnancy or maternity, race, nationality, religion, sex, sexual orientation, or any other status protected by applicable law. Rest assured, all applications will be handled with the utmost confidentiality.