Head of Service - Australia

NKT is seeking a Head of Service for their Brisbane location to oversee the growth of their Service and Installation Business Line in the high voltage electrical services industry. The role involves managing operations, developing policies, ensuring compliance, and driving strategic initiatives. Candidates should have extensive managerial experience in the industry, strong leadership skills, and a commitment to fostering a diverse workplace. This is an onsite position requiring regular in-office presence.
Oversee the growth of our Service and Installation Business Line

Do you want to drive business growth and lead a motivated team in the high voltage electrical services industry? As the Head of Service Australia, you will oversee day-to-day operations, cultivate a positive work culture, and drive strategic initiatives to propel our Service and Installation Business Line to new heights. Join us in shaping the future of sustainable energy solutions with a global company on a growth journey. Are you ready to make a meaningful impact?

Drive operational excellence and strategic growth

In this role, you will oversee and manage all aspects of Service operations, ensuring efficiency, quality, and compliance with industry standards. You will develop and implement operational policies, monitor service delivery processes, and promote a safety culture within the team. You will take on the task to:
• Manage day-to-day Service operations
• Develop and implement operational policies and procedures
• Monitor and optimize service delivery processes
• Ensure compliance with health and safety standards
• Perform regular project reviews to mitigate risks

You will also identify and develop service and installation projects, negotiate service contracts, and manage claims. This role involves travel and reporting directly to the VP Service & Installation EMEA, with a dotted line to the Managing Director of NKT Australia. The position is based in Brisbane, Australia and is an onsite role, where regular in-office presence is key to ensure effective collaboration.

Experienced professional committed to growth

We are looking for an experienced professional with a solid background in the high voltage electrical services industry. You are a strategic thinker with distinguished leadership and communication skills, capable of enhancing business growth and delivering financial targets. You also have:
• A bachelor's degree in business administration, Electrical Engineering, or a related field is preferred but not essential. (an MBA would be an asset)
• Extensive experience (5 years) in a managerial role within the high voltage electrical services industry
• Experience in either project management or project sales
• Solid understanding of electrical projects, codes, and regulations
• Proficiency in financial analysis, budgeting, and cost management

Lead a dynamic and growing team

NKT is committed to fostering a diverse organization and a culture where people from different backgrounds can thrive and are inspired to perform at their best. We believe that a diverse organization enables sustainable performance, and that an inclusive and welcoming culture makes for a better place to work.

Read more about our offer and listen to some voices of NKT Connectors here!

As a leader, you will have the opportunity to grow your skills in an international setting, be part of a collaborative team, and contribute to the green transition. Join us in propelling innovation and making a positive difference on the future of energy.

We will review applications continuously. Be aware that personality and cognitive tests might be included in the recruitment process. If you have any questions about the role, you are very welcome to contact Hiring Manager mark.schlatter@nkt.com. For inquiries about the recruitment process, please reach out to sanjana.tripathy@nkt.com.

Be a Connector of the green tomorrow!

#LI-XXX #LI-Remote #LI-Hybrid #LI-Onsite

About NKT

Join a diverse and international team of experts with unmatched repair capabilities and jointing experience keeping the global power grids in operation. From service hubs in Sweden, Denmark and Germany, NKT offers on- and offshore cable services to maximize the utilization of power cable systems.

At NKT, we are all Connectors. We connect to develop leading technologies that enable the world’s transition to renewable energy - and we stay connected to grow as people and professionals. As a company, NKT connects a greener world with high-quality power cable technology and takes centre stage as the world moves towards green energy. NKT designs, manufactures and installs low-, medium- and high-voltage power cable solutions enabling sustainable energy transmission. NKT is headquartered in Denmark and employs 5.000 people. NKT is listed on Nasdaq Copenhagen and realised a revenue of EUR 2.6 billion in 2023. We connect a greener world. www.nkt.com