Head of Internal Communications (Sydney or Melbourne)

King & Wood Mallesons is seeking a Head of Internal Communications based in Sydney or Melbourne. This senior role involves leading the internal communications function, developing strategies to enhance employee engagement, and advising senior leaders. Key responsibilities include creating multi-channel communication strategies, executing internal campaigns, and supporting diversity initiatives. The position is critical for shaping the employee experience and requires collaboration across the firm.
• Join 2025 winner of ‘Australia Firm of the Year’ - International Financial Law Review (IFLR)
• Senior role with leadership responsibilities that will shape the employee experience and optimise the way we inform, engage and align our people around the firm’s strategic priorities.
• Drive engagement, promote firm values, and ensure the cascading of consistent messaging across all levels of the firm, supporting diversity and inclusion initiatives, fostering collaboration, and promoting the firm’s commitment to innovation and professional development.

Who are we?

A firm born in Asia, underpinned by world class capability.

With over 3700 lawyers in 27 global locations, we help our clients manage their risk and enable their growth. Our full-service offering combines un-matched top tier local capability complemented with an international platform.

We have deep roots in Australia spanning almost 200 years and acknowledge Aboriginal and Torres Strait Islander peoples as the traditional owners and custodians of these lands and waters.

Role Detail

Reporting to the Director of Communications, Global, as a senior member of the Communications team, you will lead the Internal Communications function, develop and implement a firm-wide internal communications strategy and deliver a broad range of internal campaigns.

This role has the opportunity to shape the employee experience and optimise the way we inform, engage and align our people around the firm’s strategic priorities. Additionally, this role will provide critical support to the Director of Communications, Global, on strategic projects and team engagement.

With flexibility to be based in Sydney or Melbourne, this role is critical to the employee experience at KWM and is responsible for ensuring our internal communications are coordinated and impactful; providing strategic advice to senior leaders within the business on best practice communications to achieve their project objectives; and leading and developing a first-class team of internal communications professionals.

Key to the role will be:
• Developing a multi-channel internal communications strategy which will ensure our people are equipped with the right information through the right channels to perform their roles
• Identifying opportunities to drive employee engagement and advocacy in line with business objectives
• Supporting the Director of Communications, Global in the development and execution of communication strategies, ensuring alignment with internal communications efforts
• Assisting in the execution of communication initiatives and other projects from time to time, providing insights and recommendations to enhance effectiveness and engagement
• Identifying opportunities to optimise the firm’s internal communication channels and platforms
• Developing internal communication campaigns for key strategic projects and initiatives
• Providing best practice communication advice to senior stakeholders
• Monitoring, analysing and reporting on performance of internal campaigns and initiatives
• Centralising, coordinating and streamlining internal communications activities across the firm
• Developing content and channel guidelines for content owners across the business
• Coaching and developing direct reports and members of the broader team to support their career and nurture their development while ensuring appropriate resource allocation and prioritisation of projects

About You

You will bring an excellence without arrogance attitude and join a team that supports by reflex – Your ability to adapt communication strategies to meet the needs of a diverse workforce will set you up for success, however your point of difference will be your aspirational leadership style that is collaborative and built on trust. You will also need:
• Demonstrated ability to execute communication campaigns
• Strong understanding of, and a passion for internal communications, change communications and employee engagement, with demonstrable experience at a senior level
• Ability to build relationships and influence key stakeholders (professional services experience beneficial but not essential)
• Experience leading and motivating a team with varied skillsets and experience
• Demonstrated ability to coach, mentor and role model for fellow members of the team
• Project management and time management skills
• Experience working with SharePoint and Eloqua (preferred)
• Capacity to multi-task and a flexible, proactive attitude

Next Steps

Applications close COB Tuesday 13th May 2025.

If you have any questions or need any further information, please don’t hesitate to reach out to Bridget on 02) 9296 3563.

If you are not an Australian citizen or permanent resident, you must hold all visas and other approvals necessary for you to work for the firm in Australia.

Why work with us?

We promote a collaborative culture where people feel respected, valued and supported both personally and professionally, and where diversity and inclusion also play an important role in enhancing our knowledge,

driving innovative solutions for our clients

and creating

positive social impact

.

We live by our

Principles

, and strive for mastery in all that we do. We take pride in the high quality work we deliver. Working with colleagues and clients who are leaders in their fields, means the ability to explore new paths to progress with continual learning and development, career and leadership opportunities.

As part of the KWM community you’ll have access to a suite of wellbeing initiatives,

benefits

, policies and processes, to enable you to achieve your career goals.

At KWM, we’ll provide you with the platform to Learn, Master, Lead.