Field Service Technician, Commercial

Tesla is hiring a Field Service Technician in Emsworth, PA, responsible for installing, maintaining, and repairing solar energy systems. The role involves troubleshooting issues with solar panels and battery storage, educating customers, and ensuring compliance with safety standards. Candidates should have a technical background, strong problem-solving skills, and be willing to travel to customer sites. Benefits include competitive salary, health insurance, and 401(k) matching.
About the position

As a Field Service Technician at Tesla Motors, Inc., you will play a crucial role in the installation, maintenance, and repair of solar energy systems and storage solutions. This position requires a hands-on approach to ensure that our customers receive the highest quality service and support for their energy needs. You will be responsible for troubleshooting and resolving issues with solar panels, inverters, and battery storage systems, ensuring that all installations meet Tesla's high standards of quality and safety. Your work will directly impact the efficiency and reliability of our solar and storage products, contributing to the overall mission of accelerating the world's transition to sustainable energy. In this role, you will work closely with customers to educate them about their solar systems and provide guidance on optimal usage and maintenance practices. You will also collaborate with other technicians and engineers to improve service processes and share best practices. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for renewable energy. You will be expected to maintain accurate records of service activities and report on system performance, ensuring that all customer interactions are documented and followed up appropriately. This position requires a commitment to safety and compliance with all relevant regulations and standards. You will be expected to stay up-to-date with the latest technologies and advancements in the solar and storage industry, participating in ongoing training and development opportunities. Your ability to work independently and manage your time effectively will be essential to your success in this role.

Responsibilities
• Install solar energy systems and battery storage solutions at customer sites.
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• Perform routine maintenance and troubleshooting on solar panels and inverters.
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• Educate customers on the operation and maintenance of their solar systems.
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• Document service activities and maintain accurate records of installations and repairs.
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• Collaborate with team members to improve service processes and share best practices.
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• Ensure compliance with safety regulations and industry standards during all service activities.
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• Stay updated on the latest technologies and advancements in solar energy and storage.

Requirements
• High school diploma or equivalent; technical degree or certification in a related field preferred.
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• Experience in electrical, mechanical, or HVAC systems is a plus.
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• Strong problem-solving skills and the ability to troubleshoot complex systems.
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• Excellent communication skills to interact effectively with customers and team members.
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• Ability to work independently and manage time effectively.
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• Willingness to travel to customer sites as needed.

Nice-to-haves
• Experience with solar energy systems or renewable energy technologies.
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• Familiarity with electrical codes and safety standards.
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• Previous customer service experience in a technical field.

Benefits
• Competitive salary and performance-based bonuses.
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• Comprehensive health insurance including medical, dental, and vision coverage.
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• 401(k) retirement plan with company matching contributions.
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• Paid time off and holidays.
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• Employee discounts on Tesla products and services.