Environmental Services Manager

The Environmental Services Manager at Grand Island Casino Resort oversees daily operations of the Environmental Services department, ensuring cleanliness and safety. Responsibilities include managing staff, coordinating housekeeping duties, enforcing safety standards, and maintaining compliance with sanitation regulations. The role requires effective communication, staff training, and budget management to enhance guest experiences. A valid gaming license is required, and the position is full-time based in Grand Island, NE.
About the position

The Environmental Services Manager (EVS) at Grand Island Casino Resort is responsible for overseeing the daily operations of the Environmental Services department, ensuring cleanliness and safety throughout the facility. This role involves managing staff, coordinating housekeeping and janitorial duties, and maintaining compliance with safety and sanitation standards to provide an exceptional guest experience.

Responsibilities
• Promote, enforce, and execute a safety-oriented work environment ensuring all company policies and procedures are implemented and followed properly.
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• Provide accurate and concise verbal and written reports to management staff as required.
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• Supervise staff to determine the most effective and efficient workloads and follow up to ensure satisfactory completion through proper inspections.
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• Contact vendors directly when needed and oversee their work to ensure successful completion of the job.
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• Implement and oversee all sanitation, waste disposal, and housekeeping programs.
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• Educate and enforce safe cleaning methods and techniques with an emphasis on biohazard protection, bloodborne pathogens and infectious disease hazards, and hazardous chemical handling.
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• Maintain SDS documentation and actively train staff on all chemicals and products used.
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• Provide exceptional guest service for all external and internal customers.
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• Responsible for the operation of the EVS department, successful performance of employees, and a favorable guest experience.
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• Responsible for effectively managing, delegating duties, and the performance and development of department staff; inclusive of interviewing, hiring, training, evaluating, coaching, and termination of staff.
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• Manage expenses based on budgeted guidelines and business volumes to include payroll and staffing levels.
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• Perform all functions of personnel within span of control, as needed.
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• Must maintain reasonable accessibility by phone for business purposes.
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• Assure an environment which emphasizes cooperation, communication, and teamwork with all departments.
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• Support compliance with all internal procedures and regulatory requirements, including those associated with underage and intoxicated guests.
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• Support current law and policy to provide a work environment free from illegal and discriminatory behavior.
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• Promote and ensure the safety and security of all guests and employees.
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• Complete job duties with minimal supervision, maintain acceptable attendance, and use appropriate judgment and decision-making skills.

Requirements
• Must hold a valid gaming license in accordance with the Nebraska Racing and Gaming Commission.
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• Must complete all company-required training within designated time frames.

Nice-to-haves

Benefits