Email & Supporter Journey Officer

Friends of the Earth is seeking a creative Email & Supporter Journey Officer to manage their email channel, write and edit content, and plan supporter journeys. The role requires strong writing skills, data-driven audience targeting, and collaboration across teams. This full-time position is flexible across England, Wales, and Northern Ireland, with a commitment to diversity and inclusion. The contract is for 12 months, offering a competitive salary and benefits.
Are you an excellent copywriter and storyteller? Passionate about bringing to life our work as
an environmental justice organisation?

We’re looking for a creative and proactive Email and Supporter Journey Officer to join the
Engagement team. This role will be responsible for the effective running of Friends of the
Earth's email channel, including writing and editing emails, helping to plan supporter journeys
and keeping track of the performance of the channel.

The post holder will work across teams to develop and deliver integrated engagement plans that
support organisational and campaign priorities when required.

Key Skills and Attributes:
• Superb editing and writing skills.
• Ability to use data to target specific audiences and report on marketing campaign
performance
• Confidence in guiding others in email marketing techniques and standards e.g. tone of
voice.
• Experience of working closely and effectively with others to find timely solutions to
issues.
• Demonstrable desire to advance own specialist knowledge.
• A commitment to Friends of the Earth’s values and our strategy.

The team:

This role sits within the Engagement Team and reports to the Supporter Journey Manager. Under
the direction of the Brand and Audience strategy, the team leads the development and delivery
of communications that drive widespread engagement and participation with our mission and the
climate justice movement.

Closing date: Thursday 27th February 2025 (23:59)

Contract Type: 12 months Fixed term contract linked to
funding

Hours: Full time (30 hours over 4 days)

Salary: Regional £30,866 - £33,964 pa / London £34,358 - £37,456 pa, (London salary applicable to
candidates who are based in the London office a minimum of two days a week)

Location: Flexible across England, Wales and Northern Ireland

Please note we only accept applications via the Friends of the Earth Application
System.

We offer a competitive range of benefits, good work/life balance including a 4-day working
week with no loss of pay, excellent learning and development opportunities and a vibrant
organisational culture.

Our staff body is currently under-representative of People of Colour, LGBTQIA+ people and
people with long term conditions or impairments. We are committed to eroding these historic
barriers, so as to create a movement in which people from all walks of life see themselves in,
and so we particularly encourage you to apply if you belong to one of these groups or sit at
multiple intersections of disadvantage. We are committed to the Disability Confident standard
and will guarantee an interview to any candidates who declare a disability and who meet the
essential criteria for the role.

Friends of the Earth staff who publicly represent Friends of the Earth (including all
campaigners) are not allowed to also represent a political party. This is to ensure that there
can be no confusion in the minds of the public about Friends of the Earth's party-political
independence. Affected staff should also seek permission from the Senior Management Team if
they wish to hold a non-public facing official role in a political party. If this is an issue,
please do raise this with us as soon as possible.

Friends of the Earth is an international community dedicated to protecting the natural
world and the wellbeing of everyone in it. We lead campaigns, provide resources and
information, and drive real solutions to the environmental problems facing us all.