Education Operations Coordinator

The Education Operations Coordinator at Leave No Trace supports back-end operations for education initiatives, managing online course development, and coordinating communications. The role requires strong organizational skills, attention to detail, and a commitment to protecting the outdoors. This position is based in Boulder, CO, with a hybrid work environment, requiring some in-office presence. Candidates should have experience in administration, particularly in outdoor or environmental education.
The Education Operations Coordinator’s primary role is to support and manage back-end operations for Leave No Trace’s key education initiatives, including virtual/in-person training programs, tourism, community partners, and youth-serving partners. Responsibilities will incorporate the activities and duties outlined below.The successful applicant should have a strong commitment to protecting the outdoors. Staff at Leave No Trace take great responsibility for their individual roles and thrive in a team-oriented atmosphere. As part of the Education Team, the Education Operations Coordinator position will require you to be extremely detail-oriented, self-motivated, highly organized, a great communicator (both written and verbal), and able to manage a wide variety of administrative tasks.The position is based in the Denver, CO, area, and it has a hybrid work environment that requires workdays from the Leave No Trace office in Boulder, CO.DutiesOnline Education Management:Maintains Leave No Trace course operations, including file management and course certificates through Leave No Trace’s system.Coordinates online course development tasks, including collaborating with Leave No Trace partners and program staff in the development of all new Leave No Trace courses.Serves as primary liaison between clients and vendors to develop and maintain Leave No Trace’s library of online courses.Produces online learning participation reports for internal and external use.Assists the public and clients with technical issues that may arise during the course and after course completion, such as generating missing course certificates.Works with education team staff and vendors to monitor, modify, and improve online curriculum.Operations Support:Updates and maintains webpage and web form content for Leave No Trace’s education programs regularly. This may also include working with other education team staff to create web page content.Coordinates tracking and reporting for partner agreements, consulting contracts, and brand license/sublicensing for applicable partner categories.Coordinate various education communications campaigns across business-to-business and direct-to-consumer channels with the marketing team and other education staff.Manage Leave No Trace education course operations, including training agreements, all participant communications, posting courses to Leave No Trace’s website, uploading course rosters, scholarships, reporting, and evaluation.Manage Community Partner and State Advocate operations, including partner tracking, renewals, booth kit program, reporting, and other required administration.Support communications, tracking, and review of Youth Program Accreditation partners.Manages the administration of Leave No Trace’s training course scholarship program with the Director of Education and Training.Qualifications:Minimum of two years of experience working in an administrative capacity, ideally with an emphasis on outdoor or environmental-based education programs.A demonstrated commitment to diverse, equitable, and inclusive education programs.Personable and comfortable interacting with people face to face and virtually.Excellent verbal and written communication skills.Strong organizational and time management skills.Proficiency with Google Analytics and WordPress.Advanced proficiency with MS Word, Excel, & PowerPoint.Preferred Experience:Experience working with Learning Management Systems.Previous CRM database management experience.Project management professional credential.Leave No Trace Level 1 or Level 2 Instructor training.Bachelor’s degree in education, administration, outdoor/environmental education, or related field.