ENERGY DELIVERY SUPPORT SPECIALIST

The Energy Delivery Support Specialist at New Hampshire Electric Cooperative is a full-time role providing administrative, technical, and analytical support across various divisions. Key responsibilities include assisting in departmental goals, budget monitoring, report development, meeting coordination, and project management. The position requires organizational skills and may involve occasional travel and long hours during outages. The role is based in Center Harbor, NH and is not remote.
About the position

The Support Specialist position at New Hampshire Electric Cooperative (NHEC) is a full-time role that reports directly to the Vice President of Energy Delivery. This position is crucial in providing administrative, technical, and analytical support to various divisions, including Engineering, Power Resources & Access, and Safety & Emergency Preparedness. The Support Specialist will play a key role in ensuring that these divisions meet their reporting requirements and achieve their overall goals and objectives. The role involves a variety of tasks, including assisting in the development and communication of departmental goals, supporting financial objectives through budget monitoring, and enhancing professional knowledge through educational opportunities. In addition to administrative duties, the Support Specialist will represent the VP of Energy Delivery when necessary and will be responsible for coordinating and developing various reports, regulatory filings, and work plans. This includes scheduling meetings, making travel arrangements, and compiling expense reports. The position also requires tracking project statuses and ensuring compliance with budgetary constraints. The Support Specialist will support board committees by preparing agendas, recording minutes, and generating monthly reporting information. Furthermore, the role involves project management duties to ensure that Capital Construction Budget projects remain on schedule and within budget. The ideal candidate will maintain confidentiality, exercise discretion, and safeguard sensitive information while performing their duties. The position may require occasional travel and the ability to work long hours during major system outages. The Support Specialist will also assist in power restoration efforts as needed, which may involve working outside of regular hours, including nights and weekends. This role is designed for someone who is organized, detail-oriented, and capable of managing multiple tasks effectively while contributing to the overall success of NHEC.

Responsibilities
• Provide administrative, technical, and analytical support to the Engineering, Power Resources & Access, and Safety & Emergency Preparedness divisions.
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• Assist in developing, achieving, and communicating departmental goals and objectives.
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• Support the financial goals of NHEC by assisting with annual divisional and departmental operating budget development and monitoring.
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• Coordinate and develop various monthly, quarterly, and year-end reports, regulatory filings, and work plans.
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• Schedule and prepare for meetings, including room arrangements and catering as required.
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• Make travel arrangements and compile travel and business expense receipts and reimbursement requests.
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• Track project, material, and budget statuses, ensuring compliance and following up with employees and outside contacts as necessary.
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• Regularly review and update documents and procedures, distributing updates when necessary.
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• Support board committees by scheduling and attending meetings, preparing agendas and reports, and recording and distributing minutes.
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• Generate monthly board reporting information and presentations.
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• Assist the Manager of Safety & Emergency Preparedness during outage responses and restoration efforts.
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• Perform project management duties to ensure Capital Construction Budget projects remain on time and on budget.
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• Maintain confidentiality of documents and information.

Requirements
• High school diploma or equivalent required.
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• Two years of college with an associate degree in a business-related field or 2 years equivalent experience in lieu of a degree.
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• Courses in accounting, project management, organizational development, and communications desired.
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• Four years of responsible administrative experience preferred.
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• Two years of responsible budget and project management experience preferred.
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• Proficient in taking and drafting minutes of meetings involving technical and confidential subject matter.
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• Strong interpersonal skills in dealing with members, visitors, and office personnel.
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• Ability to type with speed and accuracy sufficient to complete assigned duties.
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• Ability to compose correspondence and communicate effectively.
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• Discretion and sound judgment in dealing with others.
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• Conscientious about safeguarding confidential information.
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• Knowledge of financial and power transaction terminology helpful.
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• Ability to handle diverse tasks and organize work to meet deadlines.
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• Efficiently organize and maintain records and documents.
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• Proficient in Microsoft Office, including Word, Excel, PowerPoint, OneNote, and Access.
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• Ability to collect, organize, and analyze a variety of data.
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• Ability to express and interpret ideas clearly, orally, graphically, and in writing.
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• Ability to work in a team environment and independently.

Nice-to-haves
• Knowledge of Public Utility Commission rules and regulations.
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• Experience in the electric utility industry.

Benefits
• Comprehensive health and retirement benefits.
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• Generous time off and work-life balance programs.
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• Hybrid work schedule eligibility (up to 3 days per week) dependent upon management approval and workload.