E-Commerce Manager

Fortress Power is seeking an E-Commerce Manager based in Guadalajara, Mexico. The role involves overseeing e-commerce operations, including digital marketing, online sales strategies, and logistics coordination. Candidates should have at least 5 years of e-commerce management experience, preferably with high-ticket consumer goods, and must be bilingual in English and Spanish. This full-time position offers a competitive salary and opportunities for career development.
Headquartered in Langhorne, PA, Fortress Power is a leading global designer and manufacturer of Lithium Iron Phosphate (LFP) battery energy storage systems for residential, commercial, and industrial customers. The Company operates across North America, the Caribbean, Central America, and Asia. In addition to its award-winning local live technical support, Fortress Power has partnered with industry-leading lending institutions to help make investment in solar and storage as easy as possible.

Does that sound interesting? Do you want to work with renewable energy? Do you want to grow along with us? We hope so because we seek a E-Commerce Manager superstar to join our team. The ideal candidate will have hands-on battery storage experience with the ability to travel to customer sites as needed. You must be in Guadalajara

Job Summary:
The E-Commerce General Manager will be responsible for overseeing our e-commerce operations, including digital marketing, website management, online sales strategies, and logistics coordination. The ideal candidate has a strong background in e-commerce, experience with premium consumer goods, and a data-driven approach to achieving aggressive sales and conversion targets.

Key Responsibilities:
• Lead and manage the company’s e-commerce business and operations.
• Develop and implement online sales strategies to drive traffic and maximize conversions.
• Manage the Shopify store, ensuring optimal performance and user experience.
• Plan, execute, and analyze online marketing campaigns including Google Ads, SEO, and social media advertising.
• Oversee and coordinate the sales, logistics, and customer service teams.
• Analyze KPIs and sales reports, identifying opportunities for growth and improvement.
• Monitor inventory, pricing strategies, promotions, and product listings in collaboration with the purchasing team.
• Stay current with e-commerce trends, competitors, and new technologies.

Requirements:
• Minimum 5 years of experience in e-commerce management, preferably in high-priced household or electronic appliances.
• Proven experience in driving web traffic and improving online conversions through Google Campaigns and social media marketing.
• Strong leadership skills with experience managing sales and logistics teams.
• Bilingual in English and Spanish (required).
• Hands-on experience with Shopify, Google Ads, and social media campaign tools.
• Strong analytical, organizational, and decision-making skills.
• Must be based in or willing to relocate to Guadalajara, Mexico.

Preferred Qualifications:
• Experience in the online sale of high-ticket consumer goods.
• Familiarity with CRM systems and advanced e-commerce analytics platforms.

We Offer:
• Competitive salary with performance-based incentives.
• Opportunity to lead and scale a growing e-commerce business.
• Collaborative work environment with career development opportunities.

Job Type: Full-time

Pay: $30,472.29 - $67,662.64 per month

Work Location: In person