Disaster Recovery Specialist
1 Month ago
San Francisco, California, United States
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Job Description
TransLink is seeking a Disaster Recovery Specialist to manage IT recovery practices for critical business systems. Responsibilities include implementing disaster recovery plans, coordinating recovery efforts, conducting testing exercises, and developing policies and documentation. The role involves collaboration with technical teams and providing training on industry best practices. This position is remote and aims to enhance Metro Vancouver's livability through effective transportation solutions.
Marketing Statement
A career at TransLink and our family of companies means working with people with a wide range of skills and perspectives, all teaming up towards a common goal: preserving and enhancing the region's world-envied quality of life. Together, we connect the region and enhance its livability by providing a sustainable transit and transportation network, embraced by our communities and people.
At TransLink we are dedicated to building a workforce that reflects the diversity of the communities in which we live. We’re committed to fostering an inclusive, equitable and accessible workplace, recognizing the unique value and skills every individual brings.
Looking for a great place to work where your contributions are valued and you can make a difference in a vibrant city? At TransLink, one of BC’s Top Employers, you'll help make Metro Vancouver a better place to live, built on transportation excellence. Put your future in motion!
Responsibilities
PRIMARY PURPOSE
The Disaster Recovery Specialist is responsible for identifying, minimizing, and acting upon potential risk to critical business applications, and developing and implementing enterprise-wide IT recovery practices to restore TransLink’s information technology systems in the event of a disaster.
Key Accountabilities
Implements, sustains, and improves enterprise-wide IT disaster recovery practices for restoring critical business systems; provides recommendations and solutions on how to mitigate the exposure to potential risks, and develops risk management tactics and plans to prevent business disruptions.
Supports the Senior Manager, IT Resilience, with recovery and contingency efforts and real-time recovery event management, including coordinating a team of professionals from across the enterprise in the event of a disaster, communicating the summary information to all internal and external IT recovery support groups, identifying the appropriate level of resources to maintain continuity of essential functions, and tracking the overall recovery process.
Leads and develops regular and periodic testing exercises to validate the capability of the recovery and contingency plans; implements approved solutions and reports back on the results.
Develops relationships with technical teams across the enterprise and provides progress, updates, advice, and information to the Senior Manager, IT Resilience
Develops and maintains all policies, procedures, methodologies, and documentation, including the disaster recovery plan and information and technology recovery runbooks and IT business continuity plans. Establishes and manages a central online disaster recovery repository to house and maintain all information.
Identifies, documents, and works toward critical IT recovery performance targets and ensures effective monitoring systems are developed and in place. Provides regular metrics, KPI/KRI reporting.
Provides training and education of the disaster recovery management program and BCP/DR industry best practices; maintains awareness of industry recovery standards and potential issues.
Lead the implementation of key Disaster Recovery and Business Continuity initiatives, including work across technical and business teams, with regular reporting.
Qualifications
EDUCATION AND EXPERIENCE
The requirements for this job are typically acquired through a bachelor degree from a recognized post-secondary institution in technology, engineering, business, finance, or related discipline, with a focus on IT technologies and practices; 5 years of related experience at progressive levels of accountability with a strong background in delivering business continuity and disaster recovery services across business continuity management domains, or an equivalent combination of education and experience.
Other Requirements
Expert knowledge of the principles, concepts, practices, and technologies of a Data Centre practice as applied to Disaster Recovery planning and execution.
Proven experience in developing and implementing an IT disaster recovery plan, executing the plan in a test or ‘live’ mode, and conducting assessments of the architecture, solutions, and technical capabilities.
Knowledge of the business functions, strategies, services, and products in IT products and services covering data centre infrastructure, application system support, architectural frameworks, and disaster recovery best practices
Knowledgeable in current IT trends and technologies, including Microsoft technology tools, Azure Cloud, and Backup software.
Comfortable documenting project plans, workflows, report templates, dashboards, and other artifacts in support of DR practice
Exceptional interpersonal and organizational skills
Demonstrated verbal and written communication skills.
Integrity, sound judgment, and decision-making ability.
BCI, ITIL or DRII certification or equivalent BC/DR experience
Experienced leading projects and project teams would be an asset.
Familiarity in using business continuity management-related international standards an asset.
Other Information
Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.
Work Schedule
37.5 hours per week.
Work Designation
Remote
This positions offers the ability to work predominately in a remote capacity within B.C. The business will request onsite presence at times for operational reasons.
Rate of Pay
Salary $80,400 - $123,600 per annum (Actual salary offered will be commensurate with education, experience and internal parity).
The Total Compensation Package includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan. Focus on your development through tuition reimbursement, training, and mentorship programs. Enjoy a variety of health and wellness programs, including access to gym facilities. Speak to us to know more about what we offer.
How To Apply
Please click the 'Apply' button at the top right corner of the page or go to http://www.translink.ca/careers to apply for this position and view instructions on the process.
INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.
Posting Date: February 27, 2025
Closing Date: Open Until Filled
Please note that only those short listed will be contacted.
Having trouble applying? Please view the System Requirements & FAQ's by going to http://www.translink.ca/careers.
Equal Employment Opportunity
TransLink is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink's commitment to equity, diversity and inclusion.
Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at jobs@translink.ca.
Translink
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The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world’s largest international humanitarian non-governmental organizations (INGO), at work in more than 50 countries and more than 25 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you’re a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. 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One of the building blocks of health system strengthening is Human Resource Development for Health workers. To achieve this outcome, HeRON will carry out an advocacy visit to the local government health authorities (LGHA) and state primary health care development agencies to strengthen the existing policies on training needs and recruitment of health personnel across all pillars within 49 supported health facilities in 14 LGAs within Adamawa hence contributing toward a more resilient health system and universal health care coverage. The Adamawa State Government, in collaboration with various development partners, is focused on improving health outcomes through the implementation of demand creation activities within the state. The Ward Development Committees (WDC), Community Health Influencers, Promoters, and Services (CHIPS) agents, and other community structures play a pivotal role in mobilizing communities and increasing awareness on critical health issues. To strengthen these efforts, there is a need for a comprehensive Social and Behavior Change Communication (SBCC) strategy that can guide the dissemination of key health messages and foster positive health-seeking behaviors across the communities. The SBCC strategy will be integral in creating demand for essential health services, particularly in maternal, newborn, and child health (MNCH), family planning, immunization, and nutrition. The strategy will also support the development of Information, Education, and Communication (IEC) materials tailored to the cultural and social contexts of the communities in Adamawa State. Thus, developing key messages to address concerns, link aspirations as well as inform demand for health care services are paramount. Furthermore, the use of several community-based structures will be key to sustainable improving such demand for PHC services even beyond several/respective project lives. Consequently, the development of a Social and Behaviour Change Communication (SBCC) strategy for Adamawa state as well as disseminate key messages with the WDC, CHIPS agents, and other community structures, to improve demand for primary health care services in Adamawa state is apt and timely. These materials will be disseminated through community sensitization activities led by WDCs, CHIPS agents, and other community structures. The primary objective of this consultancy is to develop a Social and Behavior Change Communication (SBCC) strategy and facilitate the dissemination of key health messages through the WDCs, CHIPS, and other community structures. The consultant will also be responsible for the development of culturally appropriate IEC materials to support demand creation efforts. Scope of Work The consultant will be responsible for the following tasks: Situation Analysis: Conduct a desk review of current SBCC developed strategy and activities, including a review of existing strategies, materials, and communication channels being used by WDCs, CHIPS, and other community structures. Identify gaps and opportunities in current SBCC efforts, particularly in the areas of demand creation for MNCH, family planning, immunization, and nutrition services. Development of SBCC Strategy: Develop a comprehensive SBCC strategy that addresses the identified gaps and leverages opportunities for improving health-seeking behaviors within the communities. Ensure the strategy is aligned with national health communication guidelines and is tailored to the specific cultural and social contexts of Adamawa State. Incorporate approaches for engaging key community stakeholders, including religious and traditional leaders, to support the dissemination of health messages. Development of IEC Materials: Design and develop culturally appropriate IEC materials, including posters, flyers, brochures, and radio messages, that align with the SBCC strategy. Ensure that the materials are simple, clear, and accessible to various community audiences, including those with low literacy levels. Capacity Building: Support the conduct of training sessions for WDCs, CHIPS agents, and other relevant community structures on the use of the SBCC strategy and IEC materials. Provide guidance on how to effectively engage communities and sustain demand creation activities over time. Monitoring and Evaluation: Develop a monitoring and evaluation (M&E) framework to assess the impact of the SBCC strategy and the dissemination of IEC materials. Provide recommendations for ongoing improvement of SBCC activities based on M&E findings. Dissemination and Reporting: Prepare a detailed report outlining the SBCC strategy, the process of development, and key outcomes. Present the SBCC strategy and IEC materials to relevant stakeholders, including government officials, development partners, and community representatives, for validation and endorsement. Activities and level of effort The consultant will be supported by the Deputy team lead, and any staffs assign by Adamawa State primary health care development Agency. Other support can be provided by HeRON team and ADSPHCDA. Specific activities and the number of days needed for each include the following: Activity Days needed 1.Lead the review documents, secondary data including previous formative research and media analyses, and existing SBCC strategies and materials for Adamawa State 1 day 2.Develop Adamawa state Social and behavior Change communication (SBCC) strategy based on the above review as well as the agreed outline below: a.Determine the Communication goal & objectives of the SBCC strategy: for example, i) Adoption of desired behaviors ii) Strengthened capacities of stakeholders iii) Enhanced enabling environment b.Identification of thematic areas c.Understanding the state, LGA and Ward and Community level contexts d.Situation analysis of the thematic areas e.Identification of list of theme-based desired behaviors f.Prioritization of issues, desired behaviours, and identification of barriers/enablers g.Development of key messages and identification of approaches/tools 2 days 3.Conduct a stakeholder analysis of community structures in Adamawa state to determine current and potential interests of key stakeholders with a view to developing appropriate strategies for SBCC 1 day 4.Consolidate and review reports of situation analysis for appropriateness so as to fit into the outline as agreed by the Adamawa state government officials. 1 day 5.Facilitate technical discussion with key government officials and stakeholders to obtain consensus on a choice of a number or a combination of SBCC options 1 day 6.Develop an SBCC Strategy in consultation with project staff, partners, and other key stakeholders including project participants 1 day 7.Write Communication Plan outlining message themes and/or specific wording of messages, primary and secondary audiences, recommended communication channels and media, and roles and responsibilities for implementation. 1 day 8.Write an M & E Plan setting benchmarks for success of the SBCC strategy, for example message coverage, uptake of key behaviors and services, appropriate use of services and products. The strategy should recommend specific methodologies and tools that can be integrated into existing project M & E system and roles and responsibilities for implementing M & E for SBCC Strategy. 1 day 9.After a break to allow for team review of draft Strategy (including communication, and M & E plans), incorporate feedback from HeRON project team/ Agency into final ADSHCDA SBCC Strategy document. 10.Summit the final copy of the WDC framework document for final approval by the assigned personnel. 1 day 11.Write brief trip reports for each trip to the State/field outlining activities completed and stakeholders who participated in the process of development. Deliverables A comprehensive SBCC strategy document. A suite of IEC materials tailored to the needs of the communities in Adamawa State. Training materials and reports on capacity-building sessions conducted with WDCs, CHIPS agents, and other community structures. 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