Disaster Recovery Specialist

TransLink is seeking a Disaster Recovery Specialist in British Columbia, Canada, responsible for minimizing risks to critical business applications and developing IT recovery practices. Key tasks include implementing disaster recovery plans, coordinating recovery efforts, leading testing exercises, and maintaining documentation. The role requires collaboration with technical teams and providing training on disaster recovery management. TransLink values diversity and aims for an inclusive workplace.
Marketing Statement

A career at TransLink and our family of companies means working with people with a wide range of skills and perspectives, all teaming up towards a common goal: preserving and enhancing the region's world-envied quality of life. Together, we connect the region and enhance its livability by providing a sustainable transit and transportation network, embraced by our communities and people.

At TransLink we are dedicated to building a workforce that reflects the diversity of the communities in which we live. We’re committed to fostering an inclusive, equitable and accessible workplace, recognizing the unique value and skills every individual brings.

Looking for a great place to work where your contributions are valued and you can make a difference in a vibrant city? At TransLink, one of BC’s Top Employers, you'll help make Metro Vancouver a better place to live, built on transportation excellence. Put your future in motion!

Responsibilities

PRIMARY PURPOSE

The Disaster Recovery Specialist is responsible for identifying, minimizing, and acting upon potential risk to critical business applications, and developing and implementing enterprise-wide IT recovery practices to restore TransLink’s information technology systems in the event of a disaster.

KEY ACCOUNTABILITIES

Implements, sustains, and improves enterprise-wide IT disaster recovery practices for restoring critical business systems; provides recommendations and solutions on how to mitigate the exposure to potential risks, and develops risk management tactics and plans to prevent business disruptions.

Supports the Senior Manager, IT Resilience, with recovery and contingency efforts and real-time recovery event management, including coordinating a team of professionals from across the enterprise in the event of a disaster, communicating the summary information to all internal and external IT recovery support groups, identifying the appropriate level of resources to maintain continuity of essential functions, and tracking the overall recovery process.

Leads and develops regular and periodic testing exercises to validate the capability of the recovery and contingency plans; implements approved solutions and reports back on the results.

Develops relationships with technical teams across the enterprise and provides progress, updates, advice, and information to the Senior Manager, IT Resilience

Develops and maintains all policies, procedures, methodologies, and documentation, including the disaster recovery plan and information and technology recovery runbooks and IT business continuity plans. Establishes and manages a central online disaster recovery repository to house and maintain all information.

Identifies, documents, and works toward critical IT recovery performance targets and ensures effective monitoring systems are developed and in place. Provides regular metrics, KPI/KRI reporting.

Provides training and education of the disaster recovery management program and BCP/DR industry best practices; maintains awareness of industry recovery standards and potential issues.

Lead the implementation of key Disaster Recovery and Business Continuity initiatives, including work across technical and business teams, with regular reporting.

Qualifications

EDUCATION AND EXPERIENCE

The requirements for this job are typically acquired through a bachelor degree from a recognized post-secondary institution in technology, engineering, business, finance, or related discipline, with a focus on IT technologies and practices; 5 years of related experience at progressive levels of accountability with a strong background in delivering business continuity and disaster recovery services across business continuity management domains, or an equivalent combination of education and experience.

OTHER REQUIREMENTS

Expert knowledge of the principles, concepts, practices, and technologies of a Data Centre practice as applied to Disaster Recovery planning and execution.

Proven experience in developing and implementing an IT disaster recovery plan, executing the plan in a test or ‘live’ mode, and conducting assessments of the architecture, solutions, and technical capabilities.

Knowledge of the business functions, strategies, services, and products in IT products and services covering data centre infrastructure, application system support, architectural frameworks, and disaster recovery best practices

Knowledgeable in current IT trends and technologies, including Microsoft technology tools, Azure Cloud, and Backup software.

Comfortable documenting project plans, workflows, report templates, dashboards, and other artifacts in support of DR practice

Exceptional interpersonal and organizational skills

Demonstrated verbal and written communication skills.

Integrity, sound judgment, and decision-making ability.

BCI, ITIL or DRII certification or equivalent BC/DR experience

Experienced leading projects and project teams would be an asset.

Familiarity in using business continuity management-related international standards an asset.

Other Information

Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.

Work Schedule

37.5 hours per week.

Work Designation

Remote

This positions offers the ability to work predominately in a remote capacity within B.C. The business will request onsite presence at times for operational reasons.

Rate of Pay

Salary $80,400 - $123,600 per annum (Actual salary offered will be commensurate with education, experience and internal parity).

The Total Compensation Package includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan. Focus on your development through tuition reimbursement, training, and mentorship programs. Enjoy a variety of health and wellness programs, including access to gym facilities. Speak to us to know more about what we offer.

How to Apply

Please click the 'Apply' button at the top right corner of the page or go to http://www.translink.ca/careers to apply for this position and view instructions on the process.

INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.

Posting Date: February 27, 2025
Closing Date: Open Until Filled

Please note that only those short listed will be contacted.

Having trouble applying? Please view the System Requirements & FAQ's by going to http://www.translink.ca/careers.

Equal Employment Opportunity

TransLink is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink's commitment to equity, diversity and inclusion.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at jobs@translink.ca.