Developer Account Manager

Anglian Water Services is seeking a Growth Development Manager to lead customer engagement and drive growth across the East of England and Hartlepool. The role involves managing a team, developing key client relationships, and collaborating with internal teams to align services with regional goals. Candidates should have experience in account management and business development, particularly in utilities or infrastructure. The position offers a salary of around £60,000 and includes various benefits.
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Circa £60,000 (Dependant on Skills & Experience)
Permanent
Full-time

Location: Huntingdon, Peterborough or Lincoln based, flexible within the Anglian Water Region

Virtual GP Service

Are you a strategic thinker with a passion for customer service, infrastructure development, and team leadership? Anglian Water is looking for a Growth Development Manager to lead our engagement with customers and drive housing and business growth across our region.

About the Role

As a Growth Development Manager, you’ll be at the forefront of delivering exceptional service to national, regional, and local developers. You’ll lead a high-performing team, manage key accounts, and shape the strategic direction of our Developer Services. This is a dynamic, client-facing role that blends relationship management, commercial strategy, and operational delivery. The role is a main driver in balancing customer satisfaction with commercial activities.

At Anglian Water, we don’t just deliver essential services — we enable sustainable, long-term growth across some of the UK’s most dynamic communities. We’re looking for an exceptional Growth Development Manager to spearhead developer customer growth across the East of England and Hartlepool, leading a talented team of Account Managers passionate about delivering results.

In This Role, You Will:
• Lead with purpose: Manage and inspire a team of Account Managers, guiding them to build relationships, exceed expectations, and grow our developer customer base.
• Own key relationships: Serve as the strategic point of contact for developer clients, ensuring we are a trusted partner in their growth plans.
• Drive cross-functional collaboration: Work with internal teams across planning, delivery, strategy, continuous improvement, and marketing to align services with regional development goals.
• Shape strategic outcomes: Influence infrastructure investment, sustainability targets, and housing expansion efforts to support regional prosperity.

What We’re Looking For
• Proven experience in customer service, account management, and business development, ideally within utilities, infrastructure, housing, or public sector partnerships.
• Strong stakeholder engagement and customer focus.
• Success in leading teams and managing strategic client relationships.
• Collaborative mindset, commercial acumen, and results-driven influence.
• Passion for community development through sustainable growth.
• Experience in Developer Services within the water industry or similar sector, with knowledge of large commercial developers and NAV customers.
• Strong financial acumen ensuring value for money.
• Proficiency in CRM tools and data analytics.
• Excellent communication, negotiation, and influencing skills.
• Strategic thinking aligned with customer needs and business goals.
• Ability to balance business objectives with financial and customer considerations.

Benefits include:
• Full private healthcare with no excess
• 26 days leave plus Bank Holidays, with holiday swap options
• Flexible working culture
• Competitive pension scheme (double-matching contributions up to 6%)
• Life Assurance (8x salary)
• Personal Accident cover (up to 5x salary)
• Bonus Scheme
• Discounts and flexible benefits for wellbeing and lifestyle

Why Anglian Water?

We are an inclusive, equal opportunity employer that values diversity and merit. We are committed to creating a welcoming environment where everyone can reach their potential.
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Salary: GBP 48000 - 72000 per year