Customer Architect

VirtualVocations is seeking a Customer Architect to provide technical support, define success plans, and ensure a positive customer journey. Candidates should have a Bachelor's degree in a related field and experience in roles like Solutions Architect or Technical Consultant. Familiarity with Elastic solutions is preferred. The position requires strong project management skills and customer relationship management experience.
A company is looking for a Customer Architect.
Key Responsibilities
Collaborate with the account team to provide ongoing technical support and coverage
Define technical success plans for customers to achieve their business objectives
Ensure a successful customer journey from onboarding to adoption of solutions
Required Qualifications
Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field preferred
Experience in a similar role such as Solutions Architect, Technical Consultant, or Pre-sales Engineer
Familiarity with Elastic solutions or equivalent technologies is a plus
Ability to lead multiple projects simultaneously and meet deadlines
Demonstrated experience in technical guidance and customer relationship management