Consultant, Digital Sales (Product Owner)

NAB is seeking a Digital Sales Consultant (Product Owner) in Melbourne, VIC. The role involves leading the Digital Sales initiative backlog to enhance customer experiences and drive sales. Candidates should have extensive experience in digital product ownership, digital sales analytics, and strong stakeholder management skills. The position emphasizes collaboration, process improvement, and agile methodologies, within a diverse and inclusive workplace culture.
• Bring your experience as a Digital Product Owner in Personal Banking to this exciting role
• Drive world class, simple and intuitive experiences for customers and colleagues
• You’ll join a high-performing business, backing talented individuals ​

As a Product Owner in Personal Banking Digital Sales, you will
• Be accountable for end-to-end delivery of the Digital Sales initiative backlog (eg Conversion Rate Optimisation, Personalisation, capability enablement) as a critical customer and commercial lever to drive sales outcomes
• Lead the engagement, shaping, sequencing, and approvals of initiatives with relevant product, legal, delivery partners and other key stakeholders to deliver timely and high value customer and commercial uplifts on NAB’s Digital Channels
• Grow and nurture strong partnerships and relationships with key stakeholders across Digital, Product Domains, Technology and the broader Digital Sales ecosystem to ensure experience and delivery alignment
• Contributing to improvements in our processes, capability, and ways of working, unlocking efficiencies and new opportunities

What you will bring:
• Extensive experience working in a Digital Product Owner role coupled with delivery, business analysis and analytics experience within a Digital Sales domain
• Demonstrated experience in Digital Sales and Analytics with proven expertise using Adobe/Google Analytics, Contentsquare/Hotjar
• Experience working with Adobe Marketing Cloud (or equivalent), specifically Adobe Target, Adobe Audience Manager (highly desirable)
• Strong communication and stakeholder management
• Experience articulating business strategy to achieve intended outcomes
• Experience with Agile ways of working
• Track record of operating effectively and delivering consistent results in a large complex business
• Problem solving skills
• Influencing skills, ability to build cross team/ divisional stakeholder relationships

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.

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