Client Solutions Associate
2 Months ago
Brentwood, Tennessee, United States
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Job Description
Resource Environmental Solutions LLC is hiring a Client Solutions Associate for their Southeast offices. This entry-level role supports the sales team by identifying new business opportunities, maintaining a sales pipeline, and developing client deliverables. Responsibilities include contacting clients, assisting with project deliverables, and researching new opportunities. Ideal candidates should have a relevant degree or experience, strong communication skills, and proficiency in Microsoft Office and Adobe Pro.
Overview
RES is currently accepting applications for the position of Client Solutions Associate in any of our Southeast offices, including Raleigh, NC; Charlotte, NC; Charleston, SC; Athens or Forsyth, GA; and Nashville, TN.
The Client Solutions Associate role serves as an entry point to the RES Sales team, supporting the pursuit of new business opportunities and RES's growth strategy.
You will build your own professional network by directly contributing to the sales process. You will be responsible for building and maintaining a qualified sales pipeline to help the region achieve its growth ambitions.
This role focuses on assisting the sales team in identifying and evaluating potential client projects, building the top of the sales pipeline, and compiling and developing critical client deliverables. This will enable RES to deliver comprehensive ecological restoration and water resource solutions to clients.
You will be part of a collaborative team that works in an office but also engages with prospects and clients. This team is ready to support your training and development and expects you to be a detail-oriented self-starter able to work with ambiguity.
What your day-to-day might look like?
50% of your time will be spent contacting new clients and partners over the phone and via email, identifying key decision-makers, setting and attending client meetings, and qualifying opportunities by scrutinizing available budgets, funding, and procurement.
25% of your time will be spent working on project deliverables and assisting other Sales team members, including crafting presentations and maps, producing impact/offset analyses, qualifications packages, white papers, proposals, and other key client deliverables.
25% of your time will be dedicated to researching new opportunities at the direction of the Sales Team and General Manager and building your own professional network.
Qualifications
We would love to talk to you if you have many of the following:
• BS/BA and/or 1+ years of applicable professional experience
• An outgoing, competitive personality and comfortability with meeting new people
• Ability to work with different dynamic teams responsible for various disciplines within project development that contribute to RES solution development
• Extensive experience with Excel, Word, PowerPoint, and Adobe Pro is required.
What will make you stand out?
• Experience working on a team that markets complex B2B solutions.
• Direct working experience with RES key client sectors (municipalities, engineering firms, economic development firms, transportation, utilities)
• Experience in industries such as environmental, mitigation, stormwater, Engineering, Project Development, Regulatory, or NGO
• Knowledge of environmental laws and regulations, including Clean Water Act, NPDES, CEQA, NEPA, ESA
• Geographic Information Systems (GIS) skills
• Established client and channel partner network and some sales experience
• Strong problem-solving skills for developing solutions to complex client issues
VEVRAA Federal Contractor
RES is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Employment Type: OTHER
Resource Environmental Solutions
|
201 - 500
Sector: EnvironmentAbout this company
Founders:Elliott Bouillion, Lee Goodwin
Founded date:2007
Investors:Kohlberg Kravis Roberts, Onex
Stage:Other
Website:res.us
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The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world’s largest international humanitarian non-governmental organizations (INGO), at work in more than 50 countries and more than 25 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you’re a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. USAID and other humanitarian actors are working closely with the Government of Adamawa state to implement a resettlement plan for internally displaced persons (IDPs) across 49 sites in selected local government areas (LGAs). The aim is to transition all IDPs in formal and informal camps from dependency on emergency humanitarian aid to independent and self-sustaining residents of Adamawa state. Access to essential health services has been identified as one of the priority needs of the resettlement project, and the USAID’s Health Population and Nutrition Office (HPN) office would be supporting the Adamawa state government to overcome this aspect of the needs. One of the USAID-funded Projects that will be supporting the Adamawa state resettlement Plan is the HeRON (Health Resilience of Northeast) Project with a mandate to provide quality and comprehensive primary health care and Nutrition services in Adamawa States of Northeast Nigeria. One of the building blocks of health system strengthening is Human Resource Development for Health workers. To achieve this outcome, HeRON will carry out an advocacy visit to the local government health authorities (LGHA) and state primary health care development agencies to strengthen the existing policies on training needs and recruitment of health personnel across all pillars within 49 supported health facilities in 14 LGAs within Adamawa hence contributing toward a more resilient health system and universal health care coverage. The Adamawa State Government, in collaboration with various development partners, is focused on improving health outcomes through the implementation of demand creation activities within the state. The Ward Development Committees (WDC), Community Health Influencers, Promoters, and Services (CHIPS) agents, and other community structures play a pivotal role in mobilizing communities and increasing awareness on critical health issues. To strengthen these efforts, there is a need for a comprehensive Social and Behavior Change Communication (SBCC) strategy that can guide the dissemination of key health messages and foster positive health-seeking behaviors across the communities. The SBCC strategy will be integral in creating demand for essential health services, particularly in maternal, newborn, and child health (MNCH), family planning, immunization, and nutrition. The strategy will also support the development of Information, Education, and Communication (IEC) materials tailored to the cultural and social contexts of the communities in Adamawa State. Thus, developing key messages to address concerns, link aspirations as well as inform demand for health care services are paramount. Furthermore, the use of several community-based structures will be key to sustainable improving such demand for PHC services even beyond several/respective project lives. Consequently, the development of a Social and Behaviour Change Communication (SBCC) strategy for Adamawa state as well as disseminate key messages with the WDC, CHIPS agents, and other community structures, to improve demand for primary health care services in Adamawa state is apt and timely. These materials will be disseminated through community sensitization activities led by WDCs, CHIPS agents, and other community structures. The primary objective of this consultancy is to develop a Social and Behavior Change Communication (SBCC) strategy and facilitate the dissemination of key health messages through the WDCs, CHIPS, and other community structures. The consultant will also be responsible for the development of culturally appropriate IEC materials to support demand creation efforts. Scope of Work The consultant will be responsible for the following tasks: Situation Analysis: Conduct a desk review of current SBCC developed strategy and activities, including a review of existing strategies, materials, and communication channels being used by WDCs, CHIPS, and other community structures. Identify gaps and opportunities in current SBCC efforts, particularly in the areas of demand creation for MNCH, family planning, immunization, and nutrition services. Development of SBCC Strategy: Develop a comprehensive SBCC strategy that addresses the identified gaps and leverages opportunities for improving health-seeking behaviors within the communities. Ensure the strategy is aligned with national health communication guidelines and is tailored to the specific cultural and social contexts of Adamawa State. Incorporate approaches for engaging key community stakeholders, including religious and traditional leaders, to support the dissemination of health messages. Development of IEC Materials: Design and develop culturally appropriate IEC materials, including posters, flyers, brochures, and radio messages, that align with the SBCC strategy. Ensure that the materials are simple, clear, and accessible to various community audiences, including those with low literacy levels. Capacity Building: Support the conduct of training sessions for WDCs, CHIPS agents, and other relevant community structures on the use of the SBCC strategy and IEC materials. Provide guidance on how to effectively engage communities and sustain demand creation activities over time. Monitoring and Evaluation: Develop a monitoring and evaluation (M&E) framework to assess the impact of the SBCC strategy and the dissemination of IEC materials. Provide recommendations for ongoing improvement of SBCC activities based on M&E findings. Dissemination and Reporting: Prepare a detailed report outlining the SBCC strategy, the process of development, and key outcomes. Present the SBCC strategy and IEC materials to relevant stakeholders, including government officials, development partners, and community representatives, for validation and endorsement. Activities and level of effort The consultant will be supported by the Deputy team lead, and any staffs assign by Adamawa State primary health care development Agency. Other support can be provided by HeRON team and ADSPHCDA. Specific activities and the number of days needed for each include the following: Activity Days needed 1.Lead the review documents, secondary data including previous formative research and media analyses, and existing SBCC strategies and materials for Adamawa State 1 day 2.Develop Adamawa state Social and behavior Change communication (SBCC) strategy based on the above review as well as the agreed outline below: a.Determine the Communication goal & objectives of the SBCC strategy: for example, i) Adoption of desired behaviors ii) Strengthened capacities of stakeholders iii) Enhanced enabling environment b.Identification of thematic areas c.Understanding the state, LGA and Ward and Community level contexts d.Situation analysis of the thematic areas e.Identification of list of theme-based desired behaviors f.Prioritization of issues, desired behaviours, and identification of barriers/enablers g.Development of key messages and identification of approaches/tools 2 days 3.Conduct a stakeholder analysis of community structures in Adamawa state to determine current and potential interests of key stakeholders with a view to developing appropriate strategies for SBCC 1 day 4.Consolidate and review reports of situation analysis for appropriateness so as to fit into the outline as agreed by the Adamawa state government officials. 1 day 5.Facilitate technical discussion with key government officials and stakeholders to obtain consensus on a choice of a number or a combination of SBCC options 1 day 6.Develop an SBCC Strategy in consultation with project staff, partners, and other key stakeholders including project participants 1 day 7.Write Communication Plan outlining message themes and/or specific wording of messages, primary and secondary audiences, recommended communication channels and media, and roles and responsibilities for implementation. 1 day 8.Write an M & E Plan setting benchmarks for success of the SBCC strategy, for example message coverage, uptake of key behaviors and services, appropriate use of services and products. The strategy should recommend specific methodologies and tools that can be integrated into existing project M & E system and roles and responsibilities for implementing M & E for SBCC Strategy. 1 day 9.After a break to allow for team review of draft Strategy (including communication, and M & E plans), incorporate feedback from HeRON project team/ Agency into final ADSHCDA SBCC Strategy document. 10.Summit the final copy of the WDC framework document for final approval by the assigned personnel. 1 day 11.Write brief trip reports for each trip to the State/field outlining activities completed and stakeholders who participated in the process of development. Deliverables A comprehensive SBCC strategy document. A suite of IEC materials tailored to the needs of the communities in Adamawa State. Training materials and reports on capacity-building sessions conducted with WDCs, CHIPS agents, and other community structures. A final report detailing the consultancy process, findings, and recommendations. Payment Rate and Schedule: Maximum Contract Amount IS NGN 160,000 naira per day for 10 days (inclusive of 5% WHT) Minimum Qualifications: Advanced degree in Public Health, or a related field with medical background in community health At least 7-10 years of experience in developing and implementing SBCC strategies, particularly in the health sector. Proven experience in developing IEC materials and conducting community sensitization activities. Strong understanding of the cultural and social dynamics in Adamawa State or similar contexts. Excellent communication, facilitation, and report-writing skills. Ability to work collaboratively with government officials, community leaders, and development partners. Most fluent in English and Hausa Language and other local languages of Adamawa State is added Advantage. 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