Change Management Consultant

Manulife is seeking a Change Management Consultant in Cebu City, Philippines, to collaborate with stakeholders on organizational transformations. Responsibilities include assessing change impacts, developing change management plans, and facilitating stakeholder engagement. Required qualifications include 3-5 years of change management experience, strong communication skills, and relevant certifications. The role offers flexibility to work onsite or remotely based on business needs.
The Change Management Consultant is expected to collaborate with stakeholders to navigate organizational transformations. Working with the Change Management Lead, the Change Consultant will assess stakeholder change impact, help formulate the change management plan, craft communication plans, and facilitate stakeholder engagement to ensure the successful adoption of new processes, technologies, or structures.

Position Responsibilities:
• Collaborate with project stakeholders to understand their change goals and challenges.
• Help assess the impact of planned changes and identify potential risks or resistance factors.
• Develop and implement tailored change management plans to support successful transitions

Accountabilities:
• Successful implementation of change management plans for assigned projects.
• Deliver clear and effective communication strategies for assigned projects.
• Partner with stakeholders to achieve their desired business outcomes through successful change initiatives.
• Identify and mitigate potential risks associated with change initiatives.
• Staying current on emerging trends and best practices in change management.
• Design clear communication strategies to keep stakeholders informed and engaged throughout the change process.
• Monitor and evaluate the progress of change initiatives, recommending adjustments as needed.

Required Qualifications:
• 3-5 years of experience in change management consulting or a related field.
• Strong understanding of change management methodologies and frameworks.
• Change Management training from Prosci, CCMP or similar institutions
• Excellent communication, interpersonal, and relationship-building skills.
• Analytical and problem-solving skills with proficiency in change management software and tools.
• Ability to build strong relationships with stakeholders at all levels of the organization.
• Six Sigma training and certification is an advantage
• Project Management training and certification is an advantage
• : Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation)
• Open to shifting or night shift scheule
• Ability to travel as needed

When you join our team:
• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement

Hybrid