Building & Environmental Services Technician

Winston-Salem State University is hiring a Building & Environmental Services Technician responsible for cleaning and disinfecting academic and administrative buildings. Duties include routine cleaning, special projects, and maintaining a safe working environment. The position requires excellent customer service skills and teamwork. It is a permanent full-time role with specific working hours from Sunday to Thursday, totaling 40 hours per week, and is not remote.
Position Details

Classification Information

Position Classification Title

Building Environmental Services Technician

FLSA

Non-Exempt

Position Class

16785

Position Overview

Position Summary

The position is responsible for general and detail cleaning and
disinfection in academic, administrative, and performance buildings
on campus. This position also completes additional special projects
such as (but not limited to) upholstery cleaning, equipment and
supply moves, special restroom cleaning tasks and floor care as
assigned by supervision.

Includes, but not limited to, daily routine/detail cleaning and
resupply of assigned work areas in a timely manner. Performs basic
cleaning such as sweeping, mopping, scrubbing, dusting,
disinfecting, vacuuming, removing trash, etc. Fills dispensers,
such as tissue and soap dispensers with the proper product and
appropriate amounts. Clean restrooms (to include sweeping and
mopping floors, commodes and urinals, sinks, mirrors and
dispensers. Detail cleaning of assigned area, high and low dusting,
glass/lobbies.

Greets customers promptly and courteously. Receive visitors and
general public in a courteous, professional and helpful manner
daily. Contacts supervisor for any person requesting access without
a University issued badge. Maintain a positive attitude and
demeanor daily. Maintain excellent customer service skills to
colleagues, students, staff and visitors daily. Knows the role of
clients in the work environment.

Communicates with colleagues and customers in a manner that allows
work to be completed. Offers to assist co-workers when needed and
shares knowledge, resources, etc. to reach common goals.
Acknowledges the importance of others’ opinions and ideas and
offers suggestions to improve work output. Attends and seeks out
training to further enhance skills.

Clearly and concisely conveys verbal, non-verbal (sign language,
body language, gestures), or written information and ideas to
individuals or groups to ensure that they understand the message.
Listens and responds appropriately to messages from others.

Demonstrates an understanding of and maintains conditions that
ensure a healthy and safe working environment. Makes sure equipment
is working properly and report malfunctions of equipment as it
occurs. Adhere to University safety and health standards wearing
appropriate university issued personal protective equipment ( PPE
), supplies and materials. Clean equipment weekly.

Primary Function of Organizational Unit

The purpose of this organizational unit is to provide basic and
detailed housekeeping services to all University buildings.

Position Information

Position Number

080535

Competency Level

Contributing

Working Position Title

Building & Environmental Services Technician

Building and Room No.

1602 Lowery St

Work Hours: From [time] to [time] on [days] of [week]

12:00 PM to 9:00 PM, Sunday and 3:00 PM to 12:00 AM Monday -
Thursday and occasional Friday and/or Saturday as required, hours
subject to change based on University and institutional
needs.

Hours per week

40

Months per year

12

Appointment Type

Permanent Full-Time

If Time Limited.

No

Appointment Length.

12

DHR Assigned Fields

FTE

1

Requirements and Preferences

Position required to work during periods of adverse weather or
other emergencies

All - Emergency and Pandemic on site

Position required to work On-Call/Emergency Callback

No

Minimum Experience/Education

Some knowledge of cleaning procedures, ability to follow
instructions and to perform medium to heavy physical work; or an
equivalent combination of training and experience.

Special certification may be required for some of these
positions

Preferred Years Experience, Skills, Training,
Education

Required License or Certification

Valid US Driver's License

Yes

Commercial Driver's License Required

No

Physical Required

No

List any other medical/drug tests required

Posting Details

Posting Details

Posting Number

SPA00980P

Internal Posting Only

No

Time Limited Position

No

Appointment Length

12 months

Salary

$33,540.00 - $34,320.00

Open Date

04/10/2025

Close Date

04/21/2025

Open Until Filled

No

Special Instructions Summary

Please Note: A criminal background check will be conducted
on candidate finalist prior to the offer of employment.

If no applicants apply who meet the required competency and T&E
requirements, then management may consider other applicants. Salary
would be determined based on competencies, equity, budget, and
market considerations.

Resumes will not be accepted in lieu of completing an electronic
application. The application must be competed in full detail
(including work history) for your qualifications to be
considered.

Failure to complete the application completely may result in you
not being considered for the vacant position.

Your application for the position will not be complete until you
receive an online confirmation number at the end of the process of
applying for a position.

If you have general questions about the application process, you
may contact Human Resources at OHR@wssu.edu . Individuals with
disabilities requiring disability-related accommodation in the
application and interview process, please call 336-750-2834

Key Responsibilities and Related Competencies

Key Responsibilities and Related Competencies

Competency

Knowledge - Technical

Describe the specific job duties related to this
competency

| Includes, but not limited to, daily routine/detail cleaning and
resupply of assigned work areas in a timely manner. Performs basic
cleaning such as sweeping, mopping, scrubbing, dusting,
disinfecting, vacuuming, removing trash, etc. Fills dispensers,
such as tissue and soap dispensers with the proper product and
appropriate amounts. Clean restrooms (to include sweeping and
mopping floors, commodes and urinals, sinks, mirrors and
dispensers. Detail cleaning of assigned area, high and low dusting,
glass/lobbies.

Percentage Of Time

75

Competency

Customer Service

Describe the specific job duties related to this
competency

| Greets customers promptly and courteously. Receive visitors and
general public in a courteous, professional and helpful manner
daily. Contacts supervisor for any person requesting access without
a University issued badge. Maintain a positive attitude and
demeanor daily. Maintain excellent customer service skills to
colleagues, students, staff and visitors daily. Knows the role of
clients in the work environment.

Percentage Of Time

5

Competency

Interpersonal Skills

Describe the specific job duties related to this
competency

| Communicates with colleagues and customers in a manner that
allows work to be completed. Offers to assist co-workers when
needed and shares knowledge, resources, etc. to reach common goals.
Acknowledges the importance of others’ opinions and ideas and
offers suggestions to improve work output. Attends and seeks out
training to further enhance skills.

Percentage Of Time

10

Competency

Communication

Describe the specific job duties related to this
competency

| Clearly and concisely conveys verbal, non-verbal (sign language,
body language, gestures), or written information and ideas to
individuals or groups to ensure that they understand the message.
Listens and responds appropriately to messages from others.

Percentage Of Time

5

Competency

Safety and Health Compliance

Describe the specific job duties related to this
competency

| Demonstrates an understanding of and maintains conditions that
ensure a healthy and safe working environment. Makes sure equipment
is working properly and report malfunctions of equipment as it
occurs. Adhere to University safety and health standards wearing
appropriate university issued personal protective equipment ( PPE
), supplies and materials. Clean equipment weekly.

Percentage Of Time

5

Supplemental Questions

Required fields are indicated with an asterisk (*).
• How did you hear about this employment opportunity?
• Public Job Posting
• Internal Job Posting
• Agency Referral
• Advertisement/Publication
• Personal Referral
• Website
• Other

Applicant Document

Required Documents
• Resume
• Cover Letter
• References List

Optional Documents
• Certificate of Release or Discharge from Active Duty
(DD-214)
• Unofficial Transcript