Bike Technician

DICK'S Sporting Goods is hiring a Bike Technician in Missouri. The role involves building and repairing bicycles, providing customer service, and achieving sales goals in the Bike Department. Candidates should have experience in bike maintenance and sales. Responsibilities include promoting company programs and maintaining merchandise standards. The position is part-time, requiring physical capability to lift items and stand for extended periods.
About the position

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today! The Bike Technician is a technically focused role centered around providing a differentiated customer experience specifically to cyclists. The Bike Tech is responsible for building and repairing bicycles according to established procedures. This individual will pull from personal experiences and industry research and trends to provide strong product recommendations that align to the customer's needs. Create a world-class customer experience by providing passionate customer service and selling through customer engagement, specifically (but not limited to) our Bike Department. Uphold company standards for merchandise presentation. Demonstrate ability to genuinely interact with customers to show passion, knowledge, dedication, and commitment in their sport or activity. Promote company programs including warranty sales, Scorecard (loyalty program), private-label credit cards, and other seasonal promotions. Achieve sales goals through selling bikes and related merchandise. Build and repair bikes in accordance with established procedures. Assist with the assembly of exercise equipment as needed. Maintains merchandise presentation standards and signage of Bike Department to Company standards as directed. Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information. Takes an all-hands-on-deck approach to support the team across the store. Performs other tasks as assigned by management.

Responsibilities
• Build and repair bicycles according to established procedures.
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• Provide strong product recommendations based on personal experiences and industry trends.
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• Create a world-class customer experience through passionate customer service.
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• Sell bikes and related merchandise to achieve sales goals.
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• Promote company programs including warranty sales and loyalty programs.
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• Maintain merchandise presentation standards and signage in the Bike Department.
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• Adhere to safety, loss prevention, and standard operating procedures.
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• Support the team across the store as needed.

Requirements
• Prior experience of building, repairing, and selling bicycles preferred.
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• Ability to stand, bend, stoop, reach, push, pull and lift items weighing 15 to 35 lbs. occasionally (up to 5 times per hour).
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• Ability to work extended periods of time (up to 4 hours) standing or walking.

Nice-to-haves

Benefits