Bike Attendant

Four Seasons Hotels and Resorts is hiring a full-time Summer Seasonal Bike Attendant at their Whistler location in Canada. The role involves managing the complimentary bike program, assisting guests with bicycle requests, and ensuring proper bike adjustments. The position emphasizes excellent service and teamwork within a dynamic, diverse environment, contributing to memorable guest experiences in a luxury mountain hospitality setting.
About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.

Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.

Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.

It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Join the award-winning team at Four Seasons Resort and Residences Whistler, honored as the #1 Resort in Canada by Condé Nast Traveler and recipient of Two MICHELIN Keys – a prestigious recognition of exceptional hospitality.

We are also proud to be home to Canada's Best Resort Spa 2024 (World Spa Awards), a reflection of our dedication to thoughtful, elevated guest experiences.

At Four Seasons Whistler, we turn moments into memories – not only for our guests, but for our employees too.

Grounded in our core values of teamwork, service excellence, and integrity, we foster a culture where thoughtful service and genuine connection create unforgettable experiences every day.

Nestled at the base of Blackcomb mountain and steps away from the Upper Village, our alpine retreat has just unveiled a new chapter of modern mountain luxury following recent renovations.

Each of our spacious rooms and suites features a cozy fireplace, and nearly all include private balconies with breathtaking views – blending refined comfort with the natural beauty of British Columbia.

Our culinary destinations offer equally distinctive experiences. Braidwood Tavern captures the spirit of après with playful craft cocktails and intimate seafood-inspired dinners in a warm, welcoming setting.

SIDECUT Steakhouse, Whistler's most premium dining destination, is celebrated for its rare cuts like olive-fed wagyu, decadent seafood towers, and elevated tasting experiences that showcase the best of land and sea.

Whether you're delivering heartfelt service or curating unforgettable stays, you'll be part of a passionate team at a property that continues to set the standard in luxury mountain hospitality.

About The Role

Join our dynamic, diverse team at Four Seasons Resort & Residences Whistler as the full-time, Summer Seasonal Bike Attendant. The Bike Attendant responsibility is to handle the complimentary bike program at the resort. The candidate will be assisting guests requests for bicycles, distributing and receiving the bicycles and adjusting the bikes to fit each guest.

Our work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation.

We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other's contribution and importance.

Hourly wage:

$ $27.00

What You Will Do

Manage the complimentary bike program at the resort, assisting guests with bike requests and ensuring a seamless experience.

Receive, store, and issue bicycle equipment and supplies.

Ensure all bicycles are in safe working order, performing adjustments to fit each guest.

Demonstrate courteous, helpful, and efficient service when interacting with guests and colleagues.

Possess knowledge of bike mechanics and tag bikes for repair when necessary.

Maintain cleanliness and organization of the equipment, bike rental area, and personal appearance.

Collaborate effectively with other staff members to create a cohesive team environment.

Adhere to all policies and procedures outlined in the Employee manual.

Liaise with the concierge team to ensure guests have a smooth booking experience.

Perform other duties as assigned to contribute to the overall success of the bike program.

What You Bring

Possess excellent customer service and communication skills with a positive and outgoing personality.

Embrace hard work, being hands-on, and maintaining a busy work pace.

Undertake the responsibility of keeping bikes clean and in good running condition.

Demonstrate mechanical aptitude and comfort with various speci