Appliance Sales/Service CSR

UASA is hiring a Customer Service Representative for their McKinleyville, CA location. The role involves handling service requests, customer complaints, and providing in-store and phone support. Ideal candidates should be self-motivated, detail-oriented, and possess strong communication skills. The position offers benefits such as 401(k) matching, health insurance, and paid time off, with a compensation of $20 per hour.
Benefits:
• 401(k) matching
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

As a Customer Service Representative, you are a key member of the team and represent our members on client support calls and in person. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.

Specific Responsibilities:
• Receive incoming calls in professional and courteous manner
• Greet and help customers in store and on the phone
• Delivery and service scheduling
• Perform marketing and sales functions to sell additional work and earn business
• Complete work orders, return customer calls and emails, and respond to customer issues
• Perform other duties as needed which may include cross-training in related positions

Job Requirements:
• Previous admin or sales experience
• Strong written and verbal communication skills
• Detail-oriented with strong data entry skills
• Positive Attitude
• Team player who can work independently

Benefits: Benefits package vary by location

We are actively interviewing for this position - Apply today and our hiring manager will follow up!

Compensation: $20.00 per hour

As an appliance repair technician, you'll work with anything from dishwashers to microwaves to dryers. In other words, you'll need to be fairly knowledgeable about large appliances, portable appliances, mechanical work, as well as electrical work.

You'll deal with more than just appliances, though, as a repair technician, you'll have to deal with people, too.

Appliance repair technicians must also have skills in high mechanical aptitude, have impeccable written and verbal communication skills, work adeptly with repair tools, be okay with lifting heavy machinery, and of course, be incredibly skilled in troubleshooting problems.

Are you prepared to start your journey toward becoming an appliance technician?

If so, look through our open positions using the filters above!

This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.