Administrative & Scheduling Assistant

Innovative Solutions Through Technology, Inc. is seeking a full-time Administrative & Scheduling Assistant in Bowling Green, KY. Responsibilities include client interaction, phone management, and office organization. Ideal candidates should have strong communication skills, basic computer knowledge, and a desire to contribute to a growing team. Benefits include paid vacation, health insurance, and career advancement opportunities. The position requires working onsite, not remotely.
We are growing and in need of an assistant to help support our growth and coordinate our team. With over 2 decades in business and an actively expanding footprint, we are seeking a full-time assistant with a strong work ethic and a desire to make an impact on the community around us. We are looking for honest, kind, high-energy members who thrive in a fast-paced, team-oriented environment.

By joining our energetic and supportive team, you’ll receive:
• Paid vacation
• Paid holidays
• Incentive bonus pay
• Group health insurance
• 401K Matching with immediate 100% vesting
• Disability Insurance
• Paid training and mentorship
• Career advancement
• Maternity/Paternity benefits
• Adoption benefits
• A fun and friendly work environment

You’ll work with the operations team and responsibilities will include:
• Working directly with clients to ensure they have an EXCEPTIONAL technology experience
• Answering phone calls
• Answering the door and checking in visitors to the facility
• Assist in coordinating service department work
• Assist in managing office paperwork filing and organization
• Assist in labeling hardware for asset management
• General office and administrative tasks

Requirements and Qualifications:
• Previous experience in a high-standard CSR role is highly preferred
• High School education or equivalent
• Professional and polite over the phone with outstanding phone etiquette
• Basic computer literacy including Microsoft Office products
• Empathetic and effective communicator who can speak with a variety of clients daily
• Willingness to learn and be fluid
• Strong organizational skills
• Follow operational policies and procedures

At ISTT, we take our culture and our commitment to our clients seriously. You’ll fit right in if:
• You want to join a company that is established and growing, has a strong culture supported by core values, and is offering opportunities for advancement.
• You take extreme ownership of responsibilities and have the drive and focus to execute a proven process for success.
• You are a proactive learner, aren’t afraid to ask questions or ask for help, and respond well to coaching.
• Likes the idea of working for a small company where your ideas and contributions directly impact the company's success, direction, and growth.

All candidates will work out of our Bowling Green, KY office and must be a US citizen.

Full Time 8-5
Monday to Friday