Accessible Transit Bus Driver

The Region of Peel is hiring Accessible Transit Bus Drivers (TransHelp Operators) in Mississauga, ON. The role involves providing door-to-door transportation for residents with disabilities, ensuring safe and respectful travel. Key responsibilities include vehicle inspections, route planning, and assisting passengers. Candidates need a valid Ontario driver's license, customer service skills, and must complete training. The position offers benefits like shift premiums and paid holidays.
The Region of Peel is seeking Accessible Transit Bus Drivers (TransHelp Operators) to provide essential, door-to-door transportation services that empower residents with disabilities to travel without barriers and maintain their independence. As a TransHelp Operator, you will ensure safe, reliable, and respectful transportation, making a direct impact on the daily lives of passengers by enabling them to access essential services, appointments, and community activities.

Key Responsibilities:

Conduct pre- and post-shift vehicle inspections (circle checks) and log all details.

Log into the Automatic Vehicle Locator (AVL) system at the beginning and end of shifts and maintain communication with dispatch throughout.

Interpret schedules, plan routes, and safely transport passengers to their destinations.

Assist passengers in boarding, exiting, and securing mobility aids/accessories as required.

Execute duties with courtesy, professionalism, and respect.

Ensure adherence to all company policies and passenger guidelines.

Respond promptly and effectively to emergency situations with minimal supervision.

Key Requirements:

Valid Ontario Vehicle Operator's permit class B, C, E or F license (Z endorsement is an asset) with a clean driving record (current driver abstract required).

Minimum high school diploma or equivalent education.

At least six months of related experience.

Experience in accessibility accommodation is an asset.

Strong communication, customer service, and interpersonal skills.

Physical ability to perform duties (pushing, pulling, bending).

Training in First Aid, CPR, and defensive driving preferred.

Good map-reading and route navigation skills.

Must successfully complete TransHelp Driver Operator training during probation.

Must pass a Vulnerable Sector Search screening.

Perks & Benefits:

14% in lieu of benefits payment.

Shift premium pay.

Paid holidays (as per collective agreement).

Employer-provided uniforms and footwear (where applicable).

Employee and Family Assistance Program (EFAP).

Healthy workplace program aligned with National Quality Institute (NQI) and Health Canada standards.

Supportive and inclusive leadership culture.

About the Organization:

The Region of Peel serves over 1.5 million residents and 200,000 businesses across Brampton, Mississauga, and Caledon. With a workforce of 6,700 employees since 1974, Peel Region delivers essential public services, including paramedic care, waste management, road maintenance, housing support, and specialized transportation such as TransHelp.

Recognized with the Great Employer Award by Excellence Canada, Peel Region values diversity, inclusivity, and innovation in the workplace.