AFM - Soft Services

ESB-Jones Lang LaSalle Property Consultants is seeking an Assistant Facility Manager - Soft Services for their Ahmedabad office. The role involves supporting facility management services focusing on housekeeping, security, and guest services. Candidates should have a Bachelor's degree and 3-5 years of relevant experience. Responsibilities include monitoring service delivery, conducting audits, and ensuring compliance with health and safety regulations. The position is remote, allowing candidates to work from anywhere.
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Title: Assistant Facility Manager - Soft Services Location: Ahmedabad, India Job Summary: JLL, a Fortune 500 company and global leader in real estate services, is seeking an ambitious and detail-oriented Assistant Facility Manager specializing in Soft Services for our Ahmedabad office. In this role, you will be responsible for supporting the delivery of exceptional facility management services, focusing on soft services such as housekeeping, security, reception, and guest services. You will work closely with the Facility Manager to ensure seamless operations, cost-effectiveness, and client satisfaction while embodying JLL's commitment to innovation, sustainability, and technology-driven solutions. Required Qualifications: Bachelor's degree in Facility Management, Business Administration, or a related field Minimum of 3-5 years of experience in facility management, preferably with a focus on soft services Strong knowledge of facility management best practices, industry standards, and relevant regulations Proficiency in Microsoft Office Suite and facility management software Excellent communication and interpersonal skills Ability to manage multiple priorities and meet deadlines in a fast-paced environment Strong problem-solving and decision-making skills Fluency in English and Hindi; knowledge of Gujarati is a plus Preferred Qualifications: Professional certification in Facility Management (e.g., FMP, CFM) Experience with sustainable facility management practices and green building certifications Knowledge of health and safety regulations and compliance requirements Experience with vendor management and contract negotiations Familiarity with smart building technologies and IoT solutions in facility management Key Responsibilities: Assist in the day-to-day management of soft services, including housekeeping, security, reception, and guest services Monitor service delivery and ensure compliance with established standards and SLAs Conduct regular inspections and audits to maintain service quality and identify areas for improvement Collaborate with the Facility Manager to develop and implement innovative solutions for enhancing operational efficiency Participate in budget planning and cost control initiatives Assist in the selection, training, and supervision of soft services staff and contractors Ensure adherence to health, safety, and environmental regulations Contribute to the implementation of sustainable practices and energy-efficient solutions Prepare reports and presentations on service performance and improvement initiatives Act as a liaison between clients, service providers, and internal teams to ensure smooth communication and issue resolution At JLL, we are committed to shaping the future of real estate for a better world. As an Assistant Facility Manager - Soft Services, you will play a crucial role in delivering exceptional experiences to our clients while contributing to our vision of sustainable, technology-driven, and people-centric spaces. Join our team and be part of a company that values innovation, collaboration, and continuous improvement. JLL offers competitive compensation, comprehensive benefits, and opportunities for professional growth and development. We are an equal opportunity employer committed to creating an inclusive work environment that celebrates diversity and fosters a sense of belonging for all our employees. If you're ready to make your mark in the world of facility management and be part of a global leader in real estate services, we encourage you to apply for this exciting opportunity at JLL. Location: On-site –Ahmedabad, GJ Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. 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For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.