Sustainability Asst Supervisor

Job Description

Job Title: Customer Support Specialist

Job Summary:

We are looking for a dedicated Customer Support Specialist to join our team. The ideal candidate will be responsible for providing exceptional customer service, solving customer inquiries, and maintaining customer satisfaction.

Responsibilities:

• Handle customer inquiries via phone, email, and chat in a professional and helpful manner.
• Resolve customer complaints and issues in a timely and effective manner.
• Communicate with other departments to ensure customer needs are met.
• Provide product information to customers and assist with product recommendations.
• Document all customer interactions and transactions in the system.

Qualifications:

• Prior experience in customer support or a related field.
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and a customer-oriented approach.
• Ability to work effectively in a fast-paced environment.
• Proficiency in using customer service software and MS Office Suite.

If you have a passion for helping customers and a drive to provide top-notch service, we would love to hear from you! Apply now to join our team as a Customer Support Specialist.