Field Services Engineer

Department: OMM

Job Title: Field Service Engineer

Reports to: Head of Operations

Location: SE location, M25, North London

Contract Type: Permanent

Join GRIDSERVE, a cutting-edge sustainable energy business with a compelling mission to deliver scalable solutions for climate change. We are a dynamic sustainable energy business committed to revolutionising the landscape of climate change.

At the forefront of innovation, we've pioneered the Sun-to-Wheel ecosystem, shaping the future with advanced hybrid solar + battery farms, the UK's premier electric vehicle charging infrastructure, electric vehicle leasing programs, and cutting-edge electric forecourts. Our multi-award-winning company, headquartered in the UK, thrives on sustainability, guided by core values that prioritize people, pioneering products, and environmental stewardship. GRIDSERVE believes in unlocking a better, more sustainable future. Seize the opportunity now to be part of our mission to #deliver impactful and transformative solutions.

ROLE OVERVIEW

Join GRIDSERVE as a Field Service Engineer and play a vital role in maintaining EV Chargers at customers' sites. You'll be responsible for day-to-day maintenance, including installations, preventative measures, and corrective actions. Keeping meticulous records and timely reporting are key aspects of this role. Additionally, you'll oversee third-party contractors when necessary and collaborate with external stakeholders like suppliers and partners. Take the next step in your career with us and be part of shaping the future of sustainable energy infrastructure!

MAIN RESPONSIBILITIES

• Perform planned inspections and maintenance in line with legal, technical, manufacturer, and contractual requirements.
• Respond promptly to reactive maintenance needs, diagnosing faults and resolving issues.
• Maintain and enhance health and safety standards across the network.
• Conduct site surveys as needed and adhere to on-call schedules.
• Generate accurate documentation for both internal and external stakeholders in a timely manner.
• Maintain meticulous records of electrical testing, high voltage, and safety documents for audit purposes.
• Deliver reports promptly and to a high standard.
• Assist during commissioning and onboarding processes.
• Ensure work meets technical quality, reliability, cost, and productivity standards.
• Foster professional relationships within the team and with external partners.
• Adhere to all company policies, procedures and business ethics codes including anti-bribery policy and Environmental and Quality Management System, compliant with ISO standards

PERSON SPECIFICATION

Required Experience

• Good understanding of communications, wiring systems and schematics or equivalent

• Experience with inspection and testing– C&G2391, 2394 & 2395 or equivalent

• Experience working with EV charging, or equivalent

  Required Skills and Abilities

• Physically demanding outdoor work; able to operate in all weather conditions.

• Strong communication skills, fluency in written and spoken English.

• Positive, proactive attitude.

• Capable of working independently and collaboratively.

• Adaptable to changing priorities and challenges; enthusiastic about personal growth.

• Proficient in reading and interpreting schematic diagrams and technical manuals.

• Knowledgeable about health and safety regulations, particularly during solitary on-site tasks.

Required Qualifications and Certifications

• City & Guilds 17th/18th BS7671
• Relevant electrical qualifications – NVQ Level 3 or equivalent
• Full Driving License

Equal Opportunity Statement:

GRIDSERVE is committed to being an Equal Opportunity Employer. We ensure that all individuals are treated with fairness and respect in our hiring process, regardless of gender (including gender identity, gender expression, and gender reassignment), race (including color, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership, or membership in any other legally protected category.

Company Culture & Values

GRIDSERVE prides itself in providing a workplace that is friendly, encourages creativity and independence, empowering each team member to work at their best. We are passionate with an entrepreneurial spirit, hard-working but always find time to ‘let our hair down’. Our Iver office is set in a private estate with lavish open grounds providing a great environment to work in.

We aim to work with Awesome people who align with our values to achieve greater results. Consider the values below and ask how well these resonate with the principles you hold:

Be Awesome We aim to delight: ‘great’ is our minimum bar

Positively Charged We are positive people who approach life and every task full of healthy energy

Synergy Seekers We have each other’s back, and appreciate that the whole is greater than the sum of its parts

Legacy Creators We strive to deliver positive change through strong ethics and sustainable choices

Straight Up We are open, honest, direct people who accept responsibility and sweep nothing under the carpet

Risk Mitigators We stack the odds in our favour by taking risks we have the ability to influence

Thought Leaders We have the strength and conviction to create a better path, and to follow gut instincts

Solutions Focussed We embrace problems as opportunities and focus our time and energy on solutions

Our dedication extends to fostering an inclusive environment where employees are empowered, and diversity is embraced. We encourage everyone to participate actively and respond to our commitment to equality.

Company Benefits:

💰 Financial Benefits: competitive pay, share options, pension, life insurance, income protection, retail & entertainment discounts.

🌿 Wellbeing and Work Life Balance: 33 days annual leave inc. public holidays, remote and flexible working, generous maternity and paternity leave, excellent family cover private health, EAP, 24/7 GP access

🌍 Carbon Fighting: EV leasing salary sacrifice scheme, EV leasing referral, cycle to work scheme

🚀Growth: a dynamic, challenging and rewarding environment with excellent learning and development resources via our top inhouse LMS and exciting career progression opportunities!

Join us in delivering a better and more sustainable future! #GRIDSERVE #TechForGood #SustainableEnergy