Environmental Scientist or Engineer
2 Months ago
Farmington Hills, Michigan, United States
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Job Description
Job Description
Position: Customer Service Representative
We are looking for a Customer Service Representative to join our team. The ideal candidate should have excellent communication skills, be patient, and have a positive attitude when dealing with customer inquiries.
Responsibilities:
- Answer incoming customer inquiries via phone, email, or chat
- Resolve customer issues in a timely manner
- Document customer interactions and transactions
- Identify and escalate priority issues
- Provide feedback on the efficiency of the customer service process
- Ensure customer satisfaction and provide professional customer support
Requirements:
- High school diploma or equivalent
- Proven customer support experience or experience in a similar role
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
If you are a team player who is dedicated to providing excellent customer service, we would love to have you on board. Apply now and join our team!
GHD
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About this company
Stage:Other
Website:ghd.com
GHD is one of the world’s leading professional services companies operating in the global markets of water, energy and resources, environment, property and buildings, and transportation. They provide engineering, architecture,...read more
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