Customer Service Representative
1 Month ago
El Dorado Hills, California, United States
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Job Description
Customer Service Representative
El Dorado Hills, CA | Office
Job Description
We are looking for someone who is an organizer, detail-oriented and strong academically. You must be able to initiate and start tasks on your own and be able to manage yourself. Those who are able to multitask and prioritize responsibilities do best in this position. We offer a fun, challenging and rewarding work environment for our employees. This is a great opportunity for someone looking to start growing their career and is interested in growth. Job Type: Full-time Pay: $18.50/HR + quarterly bonuses (depending on performance). Shift: Monday-Friday + Rotating Saturday, 8:00 AM-6:00 PM
Responsibilities
Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, including difficult/escalated callers
Keep records of customer interactions, process customer accounts and provide follow-up support
Follow communication procedures, guidelines and policies
Qualifications
Must have a strong work history and a proven punctuality track record
Proven customer support experience
Strong phone contact handling skills
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication skills
Ability to multitask, prioritize, and manage time effectively
Physical Abilities & Requirements
Our Benefits
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
V3 Electric is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. Reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act and will be provided as requested by candidates taking part in all aspects of the selection process.
All your information will be kept confidential according to EEO guidelines.
Apply
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Resume *Resume is required
Thank you for applying to V3!
V3 Electric
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About this company
They sincerely believe that competition among many enterprises is the finest market condition conceivable, not only for businesses but also for you, the customer. Every year, the energy market becomes...read more
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