CRM Lead

CRM Lead

About the job

As a leading provider of technology solutions for the shipping industry, we profoundly rely on digitizing our own operations. In this position, you will primarily underpin our commercial activities by strengthening the technical capabilities in our CRM system. Joining our team, you'll play a pivotal role in managing, monitoring, and optimizing the Microsoft Dynamics 365 system ensuring we work efficient and data-driven. With our evolving needs, we are seeking someone with a lean approach to prioritize tasks ensuring efficient implementation and securing a valuable output. We have an idea of some of your future tasks, but with your expertise onboard, we expect to refine that selection. Here is an overview of the projects you can expect to be involved in:

• Workshop facilitator about new functionalities
• Gathering business requirements and converting them into appropriate solutions using the Microsoft 365 platform
• Project management to onboard stakeholders and planning of projects in Azure DevOps or similar
• Create mock-ups of new potential solutions and blueprints of processes
• Train end users in solutions to enhance system literacy
• Managing global rollouts of newly added features to the relevant stakeholders
• Identify opportunities for standardization of work processes within and across business units
• Designing bespoke integration architecture and securing implementation of an IPaaS

Who are you

First and foremost, you thrive in a collaborative working environment where you can contribute your perspective on various subjects. As a team responsible for multiple technical solutions, we believe in gathering input to ensure the quality of our deliveries and hereby develop as individuals. Furthermore, you possess a natural inclination to optimize different business domains and are willing to discuss how to find ideal solutions for the business. We imagine you have sound expertise in MS Dynamics 365 and know how to utilize the full potential of the platform. As a growing company with ongoing M&A activities, excelling in master data management is imperative to ensure a unified understanding and being scalable to accommodate our expanding portfolio of companies. As an individual, you approach problem solving methodically and systematically, quickly understanding and analyzing relatively complex issues. As a worldwide company, we communicate in English where fluency in both written and spoken English is necessary to succeed in the position.

Apply for the job

Join us at Danelec and be a driving force in shaping the future of technology solutions for the shipping industry. Apply now to embark on an exciting journey with us. The application deadline is May 8th. However, as we are eager to hire our new colleague promptly, we will begin scheduling interviews as soon as we receive CVs and applications. For inquiries regarding the position, please feel free to reach out to Joachim Swartz, our BI Lead, at jsa@danelec.com.

About Danelec

Danelec is a Danish scale-up operating at the forefront of the digitalization of the maritime industry. With a focus on innovative solutions and cutting-edge technology, Danelec is transforming the way maritime operations are conducted, driving efficiency and safety for shipowners and operators worldwide. As a leading manufacturer of Voyage Data Recorders (VDR), Shaft Power Meters, and a supplier of cutting-edge Ship Performance Monitoring systems, Danelec boasts decades of experience in ship data collection and has reached an installed base on more than 13,000 vessels driving operational optimization for safety, sustainability, and performance.

With its latest acquisition of the New York-based AI technology platform Nautilus Labs, Danelec is well-positioned to enable the maritime industry to reach net-zero shipping. Danelec is headquartered in Denmark, with 14 global hubs, more than 700 factory-trained personnel in 50 countries, Danelec has a truly global footprint. Danelec simplifies data capture for shipowners, enabling them to future-proof their fleet and compete effectively in tomorrow's data-dependent net-zero economy.

The company develops technologies to optimize safety, cost, and performance of marine operations as a leading manufacturer of Voyage Data Recorders (VDR), Ship Performance Monitoring (Kyma), and provider of IoT infrastructure and ship performance monitoring solutions with products installed on more than 10,000 vessels worldwide. Danelec is committed to providing the most effective products and services that help customers meet changing regulations and operate more efficiently through the application of data collected onboard and accessed in the cloud. With offices in Denmark, Norway, Greece, Germany, Poland, Singapore, South Korea, and China, Danelec has a truly global presence ensuring reliable, cost-efficient, and fast service and support to our customers anywhere.

Application Information

• **Application due:** May 8, 2024
• **Start date:** Start as soon as possible
• **Work hours:** 37 hours
• **Position type:** Full-time
• **Workplace:** Denmark

For more details, visit Danelec Homepage or contact us via email (email addresses not provided).

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