Account Manager, Distributed Energy Resources

Job Application for Account Manager Distributed Energy Resources at Arcadia

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**Account Manager Distributed Energy Resources at Arcadia**

**Who We Are** Arcadia is the technology company empowering energy innovators and consumers to fight the climate crisis. Our software and APIs are revolutionizing an industry held back by outdated systems and institutions by creating unprecedented access to the data and clean energy needed to make a decarbonized energy grid possible. In 2014 Arcadia set out on its mission to break the fossil fuel monopoly and since then we have been knocking down the institutional barriers to unlock decarbonization. To date, we have connected hundreds of thousands of consumers and small businesses with high-quality clean energy options. Fast forward to today, and now we're thinking even bigger. We have launched Arc, an industry-defining SaaS platform that empowers developers and energy innovators to deliver their own custom personalized energy experiences, accelerating the transformation of the industry from an analog energy system into a digitized information network.

Tackling one of the world's biggest challenges requires out-of-the-box thinking and diverse perspectives. We're building a team of individuals from different backgrounds, industries, and educational experiences. If you share our passion for ushering in the era of the clean electron, we look forward to learning what you would uniquely bring to Arcadia.

**What We're Looking For** As an Account Manager, your main priority in this role will be to build, own, and maintain strong relationships with our DER (Distributed Energy Resources) clients. In this role, you will be responsible for a large portion of the company's revenue by renewing and growing existing DER-related customers. Customer use cases will span solar energy, storage, electric vehicles, renewable energy, and related solutions. Arcadia is headquartered in Washington DC and open to fully remote candidates.

**What You'll Do**

• Ensure the ongoing success of a select named group of existing customer accounts in the DER industry.
• Maintain revenue and minimize churn from assigned accounts (gross retention).
• Achieve revenue growth goals, producing incremental revenue from assigned accounts.
• Hit individual targets for Net Revenue Retention (NRR).
• Maintain a positive NPS score among assigned accounts.
• Document and maintain accurate records of all customer interactions and current status via Salesforce and ChurnZero.
• Build account plans for maintaining customer happiness and increasing revenues.
• Complete complex sales process with mid-level and executive buyers.
• Build proposals for new revenue opportunities and handle contract negotiations.
• Quantifying value in the form of a return on investment or Business Case.
• Managing quarterly revenue contributions through a repeatable process, Sequence of events, or Action Plan.
• Serving as the virtual CEO to rally internal team members to serve emerging opportunities.
• Close business in a predictable manner leveraging MEDDIC sales methodology.
• Provide and maintain accurate forecasts via Salesforce.

**What Will Help You Succeed**

*Must-haves:*

• 2 years in the DER industry.
• 3 years of experience selling and/or servicing both large and small startup companies.
• Strong verbal, written, and analytics skills.
• Highly passionate self-starter that's willing to develop and work a territory plan.
• The ability to work with Customer Success.
• Ability to communicate effectively with senior-level economic buyers.
• Representing Opportunities to the company with an account plan to drive consensus.
• Familiarity with Salesforce and/or ChurnZero a plus.

**Benefits**

• Remote-first culture: work anywhere in the US as long as you have a reliable internet connection.
• Flexible PTO: no accrued hours and no limit on the number of vacation days employees can take each year.
• 17 annual company-wide holidays, including a week-long summer break.
• 10 days sick leave.
• Up to 4 weeks bereavement leave.
• 2 volunteer days off.
• 2 professional development days off.
• 12 weeks paid parental leave for all parents.
• 80-95% employer cost coverage for medical, dental, and vision benefits for employees and dependents.

*Eliminating carbon footprints, eliminating carbon copies.*

Here at Arcadia, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in creating a clean energy future. Arcadia is committed to equal employment opportunities regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law.

Please note that we are unable to offer visa sponsorship for this position at this time. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

*Target Annual Compensation Range for this role will be $85,300 to $170,700.* There will also be a competitive incentive compensation package as well as benefits and equity components to the package. The exact compensation at which this job is filled will be determined by the skills, experience, and location of the qualified candidate.

*Thank you for your interest in Arcadia!*

*Required*

• First Name
• Last Name
• Email
• Phone
• Location
• City
• Resume/CV (drop files here)
• Cover Letter (drop files here)
• Are you legally eligible to work in the U.S.? (Yes/No)
• Will you now or in the future require visa sponsorship for employment at Arcadia? (Yes/No)
• Do you currently live in the U.S.? (Yes/No)
• If Yes, what state do you currently live in?

*What are your pronouns? (optional)*

*Arcadia Self-Identification Questions* For government reporting purposes, we ask candidates to respond to the below self-identification survey. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you provide will be recorded and maintained in a confidential file. As set forth in Arcadia's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.

*Thank you for considering a career at Arcadia!*