Research Scientist - Machine Learning
14 days ago
Burnaby, British Columbia, Canada
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Job Description
Job Description
Position: Customer Success Manager
Are you passionate about helping customers succeed? Do you have a track record of building strong relationships with clients? If so, we are looking for a Customer Success Manager to join our team.
Responsibilities:
- Build and maintain strong, long-lasting customer relationships.
- Develop a trusted advisor relationship with key customer stakeholders.
- Ensure timely and successful delivery of our solutions according to customer needs and objectives.
- Communicate clearly the progress of initiatives to internal and external stakeholders.
- Forecast and track key account metrics.
- Identify and grow opportunities within accounts and collaborate with sales teams to ensure growth attainment.
- Assist with high severity requests or issue escalations as needed.
Qualifications:
- Proven work experience as a Customer Success Manager or similar customer-facing role.
- Experience in delivering client-focused solutions based on customer needs.
- Excellent listening, negotiation, and presentation skills.
- Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization.
- Experience in delivering client-focused solutions based on customer needs.
- Proven ability to manage multiple projects at a time while paying strict attention to detail.
If you are a customer-focused individual with a strong background in building successful client relationships, we would love to hear from you! Apply now and join our team as a Customer Success Manager.
Svante
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About this company
Founders:André Boulet, Brett Henkel, Darryl Wolanski, Soheil Khiavi
Founded date:2007
Revenue:US$ 100 - 500 million
Investors:Carbon Direct, Chrysalix Venture Capital, Samsung Ventures, Suncor Energy, Temasek Holdings
Stage:Other
Website:svanteinc.com
Svante is a leading carbon capture and removal solutions provider specializing in the development and manufacturing of novel solid sorbents, structured adsorbent filters, and rotary contactor machines for post-combustion industrial...read more
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