Lead Analyst - EHS

Job Title: Customer Support Specialist

Company: XYZ Tech

Location: Remote

Job Type: Full-time

Job Description:

We are looking for a Customer Support Specialist to join our team. In this role, you will be responsible for providing excellent customer service and technical support to our clients. Your main duties will include responding to customer inquiries, troubleshooting technical issues, and ensuring customer satisfaction.

Responsibilities:

• Responding to customer inquiries via phone, email, or chat
• Providing technical support and troubleshooting software/hardware issues
• Collaborating with other teams to resolve customer issues promptly
• Maintaining accurate records of customer interactions and transactions

Qualifications:

• Previous experience in customer service or technical support
• Strong communication skills and a customer-oriented approach
• Familiarity with CRM systems and help desk software
• Ability to work well in a fast-paced environment

Benefits:

• Competitive salary
• Remote work options
• Health insurance and other benefits package

If you are a customer-focused individual with a passion for technology, we would love to hear from you! Apply now to join our team as a Customer Support Specialist at XYZ Tech.