Technical Support Regional - Perfect Welding

20 days ago

Wixom, Michigan, United States

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Job Description

Summary

The Fronius USA Perfect Welding (PW) Application Engineer is both an independent actor and team player with a strong connection to the trade of welding and technology in general. A welding Application Engineer is responsible for implementing and following the PW sales strategy by using in-depth and advanced welding techniques. The Application Engineer is responsible for demonstrating to new and existing customers the value of Fronius products and services. An Application Engineer’s goal is to provide welding support to our regions and customers, promote the brand Fronius in the welding industry, and with that increase market share. A successful Application Engineer possesses excellent communication and welding skills, highly organized and can work independently. This position requires frequent travel to customer sites, installation sites, and meetings. This position reports to the Head of Sales Northeast.

Tasks and Responsibilities

  • Responsible for supporting the Sales Application Engineers and/or the sales process in the design of system installation parameters for routine configuration and installation of Fronius product to clients and potential clients
  • Organization and execution of product tests at customers during the pre-serial / test phase as well as forwarding this knowledge to Fronius International. May coordinate test with TSN Team Leader
  • Evaluates the client’s needs for upgrades or up-sells of current or new installations
  • Works independently with clients and prospective clients at their locations providing product guidance and support and addressing installation and product usability issues of routine to moderate complexity
  • Attends/facilitates presentations or develops proposals, conducts demonstrations, acting as the technical expert
  • Provide application advice for Fronius team members, end customers, distributors, and dealers
  • Welding system and software installation and integration at client location
  • Carry out test welds of client or prospective client prototypes and/or samples and documenting the results on the Fronius intranet
  • Programming, troubleshooting, and testing of robot control units
  • Conduct training events for VSP teams, distributors, dealers, and end clients with a focus on new and repeat sales
  • Customize training documents for new and existing clients
  • Provide technical support for the introduction of products/systems/processes onto the market
  • Forward feedback about market, competition, product to TSI (Tech Support International)
  • Participating in trade fairs and providing product and technical guidance and support at regional and national events
  • Provide e-mail and telephone support for routine welding queries/problems
  • Leads or supports initiation of modifications/further development of Fronius products
  • Facilitate/lead Feasibility Studies
  • Promote and support the “Fronius Way” philosophy

Requirements

  • Possess a valid passport, or has the ability to obtain and pay for a valid passport
  • Regular Travel
  • Must be willing and authorized to travel throughout the USA and Europe
  • Must have a valid driver’s license
  • 0-4 years of experience in the field and/or Associates Degree in an appropriate area of specialty
  • Preferred Welding Engineering Technology B.S.
  • Knowledge of Spanish and/or German a plus
  • Strong knowledge of MS Outlook, Excel, Word, Power Point
  • Ability to work independently and/or remotely
  • Candidate must be able to work with a team or alone as the need arises
  • Problem-solving skills
  • Ability to work on multiple projects
  • Demonstrated ability as a team contributor

Health and Safety

  • Must comply with all safety and health standards established by Fronius USA, LLC and federal, state or local requirements
  • Ability to bend and reach, with repetitive motion
  • Hearing, naturally or with aids
  • Vision 20/20, with or without correction
  • Physical demands of the job include: standing, use of hands to manipulate objects, talking, hearing, looking, typing, walking, twisting, and bending
  • Employees could be requested to lift, carry, reach above the shoulder, stoop, squat, kneel, and crouch
  • Employees could be required to lift up to 70 pounds
  • Employees will perform duties in an office environment and a field setting
  • Employees will be occasionally exposed to tripping hazards
  • The noise level in the work environment is usually low to medium

We offer a generous benefit package including:

  • Flexible work schedule with hybrid options
  • PTO available immediately plus 11 paid holidays
  • Employer matched 401(k)
  • Medical, Dental, and Vision covered 100% for employees
  • 50% company paid Medical, Dental, and Vision for your family
  • Employee Assistance Program
  • Short-Term and Long-Term Disability
  • Flexible Spending Accounts for Health Care and Dependent Care

Fronius USA, LLC is proud to offer Equal Employment Opportunities and committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or by contract.

Are you ready for Fronius? Apply online now and become part of the Fronius family!

Fronius


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Fronius

Fronius

Getafe, Spain, + 2 more location(s)

1001 - 5000

Sector: Energy

About this company

Founders:Günter Fronius

Founded date:2009

Stage:Other

Website:fronius.com

Connect:

Fronius is an Austrian company specializing in welding technology, photovoltaics, and battery charging technology. We employ more than 5,660 people who are shaping a sustainable future with innovation, quality, and...read more

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