Systems Support Analyst

The Systems Support Analyst at Southern Company in Gulfport, MS, is responsible for configuring and supporting Power Delivery Technology Applications. Key duties include installation, maintenance, troubleshooting, and collaboration with various departments and vendors. The role requires a degree in a relevant field, experience with multiple operating systems, relational databases, and strong technical skills. Occasional overnight travel is required, and some relocation assistance may be considered.
SYSTEMS ANALYST - GULFPORTThis role is responsible for the configuration and support of Power Delivery Technology Applications/Programs/Systems at Mississippi Power Company (MPC). Key systems include, but are not limited to, the Automated Resource Management System (ARMS), Network Management System (NMS), Distribution Supervisory Control and Data Acquisition system (DSCADA), Energy Management System (EMS), Job Estimating Tracking System (JETS), interfacing programs, FMCs (Field Mobile Computers), and other technical tools used in the operation and maintenance of the Distribution System.The position involves collaboration with MPC Power Delivery Department employees, Southern Company Technology Organization, Georgia Power Company (GPC), Alabama Power Company (APC), and software vendors. Responsibilities include the installation, configuration, maintenance, testing, training, and troubleshooting of applications, programs, and Distribution and Transmission systems.Job Duties & Responsibilities
Ensure the operational integrity and availability of company-specific configurations for Power Delivery applications/programs/systems, some of which require 24/7 uptime. This includes serving as the first line of support and being on-call for system outages.
Collaborate with Power Delivery employees to resolve issues and address requests for new technology functionality.
Assist in installation of software patches and new releases of the core software, as well as company specific configuration changes. Responsibilities include testing, implementation planning, training, and rollout.
Assist in creating, maintaining, and validating the accuracy of reports from these systems to ensure accuracy.
Participate in system-wide teams, representing MPC’s needs and providing input on decisions affecting various systems (e.g., software releases, hardware configurations, budgets, company-specific requirements, and best practices).

Job Requirements
Degree in Computer Engineering, Computer Science or other Engineering degree preferred.
Experience with multiple operating systems (Linux, Android, Windows) is required.
Experience with relational databases and SQL is required.
Experience with MS Office products is required.
A strong understanding of programming techniques and methodologies is required.
Experience with scripting (Python, PowerShell, Bash, etc.) is preferred.
Experience with data analytics is preferred.
Knowledge in specific MPC used applications/programs/systems such as NMS, DSCADA, CSS, EMS, and others is a plus, but is not required.
Occasional overnight travel is required.

Skills Needed For This Job Include
Technical and Analytical problem-solving skills
Adaptability
Project Management
Communication
Leadership

Some relocation assistance may be considered for this position.Mississippi Power a subsidiary of Southern Company, serves southeast Mississippi. We have a history of customer and community service, economic development leadership, environmental stewardship and employee involvement.Mississippi Power , a subsidiary of Southern Company, provides clean, safe, reliable, and affordable energy to more than 192,000 customers and communities in 23 southeast Mississippi counties. In its 98th year, Mississippi Power is a leader in customer service, workforce development and education, environmental stewardship, and employee volunteerism. The company is an industry leader when it comes to working safely, providing around-the-clock reliable service and its expert storm response. Mississippi Power has been at the forefront of innovation in the state through strategic partnerships in electric transportation and solar energy. The company has worked with the Coast Transit Authority to put the state’s first electric public transportation bus in operation and with Forrest County Agriculture High School on the state’s first electric school bus. It also partnered with the Hattiesburg Zoo on a new electric train and worked with the country’s largest Domino’s franchise to electrify its delivery fleet. Also, a leader in renewable energy, Mississippi Power partnered with the Naval Construction Battalion Center to install the first microgrid at a Navy facility. The company was among the first to introduce utility scale solar in the state with nearly 160 MW of renewable energy produced, enough to power 23,000 homes for a year. Mississippi Power’s mission is to provide world-class value to our customers and communities every day.Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers’ and communities’ needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.Job Identification: 7299Job Category: Power System and Control Center OperationsJob Schedule: Full timeCompany: Mississippi Power