Regional Quality Manager, Retail Customer Care

Apple is seeking a Regional Quality Manager for Retail Customer Care in Singapore. The role involves leading Quality Program Managers to support business goals, collaborate with cross-functional teams, and drive strategic quality initiatives. Key responsibilities include analyzing data, developing quality strategies, and improving customer experience. The ideal candidate should have experience in quality management, data analysis, and stakeholder engagement. Preferred qualifications include experience in managing outsourced suppliers and working in virtual teams.