Off Road Bike Maintenance Supervisor

beBee Careers is hiring an Off Road Bike Maintenance Supervisor in Johannesburg, South Africa. This senior role involves overseeing workshop operations, managing a team of mechanics, and ensuring customer satisfaction. Candidates should have 3-5 years of workshop management experience, technical expertise in off-road bike maintenance, and strong leadership skills. The position requires excellent communication, organizational skills, and familiarity with workshop management software.
Off-Road Bike Workshop Operations Manager

This is a senior leadership role that requires strong technical expertise in off-road bike maintenance, repair, and tuning. The successful candidate will oversee the daily operations of the workshop, manage a team of skilled mechanics, and ensure exceptional customer service.

About the Job:
• Manage and coordinate workshop operations, including scheduling, inventory, and customer interactions.
• Develop and implement effective strategies to enhance customer satisfaction and loyalty.
• Maintain accurate records of workshop operations, including inventory, stock levels, and customer interactions.

Requirements:
• A minimum of 3-5 years of experience in workshop management, preferably in the off-road or motorcycle industry.
• Strong technical expertise in off-road bike maintenance, repair, and tuning.
• Proven leadership skills with the ability to motivate and manage a team effectively.
• Excellent communication and interpersonal skills with a customer-first mindset.
• Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Analytical thinking and problem-solving skills, with the ability to troubleshoot complex mechanical issues.
• Familiarity with workshop management software and reporting tools.
• Understanding of workplace safety practices and regulations.

The ideal candidate will have a passion for off-road bikes and a commitment to delivering top-tier service and expertise.