Network Engineer w/Cisco Voice

Synergy Business Consulting, Inc. in Hollywood, FL is seeking a Voice Engineer with Cisco UCM phone system experience for a contract-to-hire position. The role involves resolving medium/high complexity incidents related to WAN and LAN connectivity, routers, firewalls, and security. Responsibilities include disaster recovery support, remote access solutions implementation, client communication, patch management, and collaborating with clients/vendors to enhance operations. The engineer will also participate in discovery sessions and maintain customer service level agreements.